What are the responsibilities and job description for the Marketing Operations Analyst position at DocuSign?
Company Overview
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you'll do
As a Marketing Operations Analyst, you will play a crucial role in supporting the development of a world-class Sales Development team, executing initiatives to drive productivity, analyzing trends, and reducing administrative burdens for individual contributors and leadership. This position offers a unique opportunity to work in a fast-paced environment and contribute to the growth and success of the organization's sales efforts.
This position is an individual contributor role reporting to the Senior GTM Strategy & Operations Manager.
Responsibility
- Collaborate with Sales Development team members to enhance their capabilities, provide guidance, and streamline processes to enable them to deliver exceptional support to the Sales organization
- Take ownership of assigned initiatives and projects, ensuring their successful execution from inception to completion
- Work cross-functionally to gather requirements, develop project plans, and drive implementation to achieve desired outcomes
- Identify opportunities to improve productivity and develop strategies to optimize workflow processes
- Implement tools, technologies, and best practices that enhance efficiency and effectiveness
- Collect, analyze, and interpret data to identify trends, patterns, and insights related to Sales Development activities
- Generate reports and dashboards that provide meaningful insights to support informed decision-making and enhance the Sales Development team's strategic capabilities
- Work closely with individual contributors and leadership to identify administrative challenges and develop solutions to alleviate their administrative burdens
- Streamline workflows, automate manual tasks, and implement process improvements to maximize the team's productivity
- Support ad-hoc requests and analyses
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- 2 years of related experience with a Bachelor’s or advanced degree in Business, Marketing, or a related field; or equivalent experience
- Experience working in Salesforce
- Experience using Microsoft Excel to organize and interpret complex data sets
- Experience creating and executing varied analysis and support of specific initiatives
Preferred
- Ability to handle multiple initiatives simultaneously and meet deadlines
- Ability to work collaboratively in a team-oriented environment and build positive relationships with stakeholders
- Effective and clear verbal and written communication skills
- Self-motivated with the capacity to work on multiple cross-functional projects
- Proficiency in SQL
- Experience working with Snowflake or similar data warehouse software
Wage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California: $86,500 - $124,725 base salary
Washington and New York (including NYC metro area): $80,600 - $112,450 base salary
This role is also eligible for bonus, equity and benefits.
Life at DocuSign
Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.
If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
#LI-Hybrid
Salary : $86,500 - $124,725
