Front Desk Coordinator

About us

Dogtopia of Four Seasons Chesterfield is a small business in Chesterfield, MO. We are professional, agile and our goal is to provide Endless Love and Trusted Support.

Our work environment includes:

• Growth opportunities
• Regular social events
• Flexible working hours
• Lively atmosphere
• On-the-job training

The rules by which we, as Dogtopians, live by are:

We LOVE life unconditionally like a dog.

We STAY loyal to our pack.

We CHASE the absolute highest standards of safety.

We PLAY to our fullest potential.

We TREAT every day like It’s the Most Exciting Day Ever!

Remember, as Dogtopians, we take pride in…

- Caring for all furry friends as if they were a part of our own family

- Engaging, playing, and enjoying our furry friends

- Understanding our Dogtopia-isms

Responsibilities:

- Greet pet parents and visitors in a professional and friendly manner

- Answer phone calls, schedule appointments, and manage pet parent inquiries

- Verify pet parent and pet information, including veterinary/vaccination details

- Maintain cleanliness and organization of the front desk area

- Assist with administrative tasks such as filing, data entry, and record keeping

- Adhere to privacy standards and maintain pet parent confidentiality

- Collaborate with all staff to ensure smooth daycare operations

- Supervise and interact with dogs in a daycare setting

- Ensure the safety and well-being of all dogs under care

- Feed, walk, and provide water to dogs

- Monitor dog behavior and health, reporting any concerns to management

- Assist with administering medications (as needed) as directed by pet owners or veterinarians

Experience:

- Previous experience in animal care or handling is preferred

- Previous experience in administrative assistance and customer service is preferred

- Proficiency in using office equipment including phone systems, printers, scanners, and computers.

- Proficiency in computer programs, including Microsoft Word, and Excel and other media platforms such as Canva and PowerPoint.

- Strong communication skills and the ability to effectively prioritize job duties and responsibilities

- Knowledge of basic pet/dog terminology and procedures are a plus

- Familiarity with pet sitting, dog training, or similar roles is advantageous

Qualifications:

- Passion for working with animals

- Ability to work in a team environment

- Strong communication skills

- Willingness to learn and follow instructions

- Ability to handle dogs of all sizes and temperaments

- Capable of performing heavy lifting when necessary

- Ability to work well under pressure, especially during high-volume periods

What We Offer YOU:

- It’s always bring-your-dog-to-work day!

- Education in basic dog obedience and training

- Fun, dynamic team culture with more than 300 locations

- Career progression based on performance

- Additional certification programs available

- Competitive wages with flexibility in scheduling

- Learn key skills related to customer service, teamwork, or even sales.

What YOU Offer Dogtopia:

- You can have fun on camera.

- You can maintain control of large groups of dogs (all sizes).

- You love dogs and would love to care for them all day, every day.

- You produce high quality work and want to know exactly what is expected of you.

- You’re the kind of person who takes your job seriously.

- You’re focused on achieving goals consistently and efficiently.

- You’re careful not to make mistakes.

- You can be counted on to keep all the dogs in your care safe and well cared for.

- You are cooperative, helpful, and careful.

- You enjoy working in a collaborative harmonious teamwork environment.

Please take a moment, and watch this short video to learn more about the brand:
https://www.youtube.com/watch?v=9FONo1u85eY

Learn more about Dogtopia of Four Seasons at:
https://www.dogtopia.com/missouri-fourseasons-chesterfield/

This position offers the opportunity to work closely with dogs in a fun and rewarding environment. If you have a love for animals and meet the requirements above, we would love to hear from you!

As the Front Desk Coordinator, you are responsible for leading the front of house operations for pet parents and our furry friends by creating a safe, fun environment and by setting the highest standards for and satisfaction of our customers.

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Employee mentoring program
• Flexible schedule
• On-the-job training
• Opportunities for advancement
• Paid training
• Professional development assistance
• Referral program

Schedule:

• 4 hour shift
• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)
• Pet care: 1 year (Preferred)

Ability to Commute:

• Chesterfield, MO 63017 (Required)

Ability to Relocate:

• Chesterfield, MO 63017: Relocate before starting work (Required)

Work Location: In person

Salary : $14