What are the responsibilities and job description for the Communications Specialist position at Doyon Limited?
Overview:
Under the supervision of the Communications Manager, the Communications Specialist will assist in carrying out the department's strategic initiatives and informing Doyon shareholders about corporate activities, operations, and goals. Additionally, the Communications specialist will inform employees about corporate operations and goals while conducting effective marketing and advertising to educate and inform the public about Doyon and its role in the statewide and national community.
Responsibilities:
DOYON LIMITED CORE COMPETENCIES:
JOB-SPECIFIC COMPETENCIES:
SUPERVISION: This position has no supervisory responsibilities.
Qualifications:
WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities.
PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].
REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. With respect to mandatory COVID-19 vaccination, a workplace accommodation may be available based on the Americans with Disabilities Act, for a disability that prevents vaccination, or under Title VII of the Civil Rights Act of 1964, based on a religious/ethical belief against vaccination. Accommodation requests should be made, in writing to the Human Resources Department.
PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
This job description is not an employment agreement or contract, implied or otherwise, other than an "at-will" relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
Under the supervision of the Communications Manager, the Communications Specialist will assist in carrying out the department's strategic initiatives and informing Doyon shareholders about corporate activities, operations, and goals. Additionally, the Communications specialist will inform employees about corporate operations and goals while conducting effective marketing and advertising to educate and inform the public about Doyon and its role in the statewide and national community.
ESSENTIAL FUNCTIONS:
- Responsible for creating, scheduling, and updating content posts, including advertisements and contests, and monitoring analytics of Doyon's social media accounts
- Draft and design most advertisements and other marketing materials to strengthen brand identity, including brochures, posters, postcards, and other collateral materials
- Draft and develop corporate videos, including content for the Annual Meeting of Shareholders and other events, and web content
- Responsible for managing radio and podcast shows for the organization
- Responsible for drafting and publishing, graphics design, photo, and editing video
- Act as a backup corporate photographer
- Manage corporate digital assets
- Support the creation and management of content for corporate website and employee portal
- Support the newsletter process, including drafting content and supporting timeline and assignments. This includes researching, interviewing, drafting, and editing newsletter articles
- Participate in community activities, network groups, and related organizational events
- Answer shareholder and other inquiries received via email, phone, social media, or website
- Some travel is required
- Other duties as assigned
DOYON LIMITED CORE COMPETENCIES:
- Commitment to Excellence – Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
- Corporate Values- Understand, embraces, and integrate Doyon's corporate values into everyday duties and responsibilities.
- Customer Service – Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
- Safety and Security – Promotes a safe work environment for co-workers and customers.
- Teamwork – Resourceful team player that builds, strengthens and maintains collaborative relationships with others inside or outside the organization.
JOB-SPECIFIC COMPETENCIES:
- Administrative Skills- Performs a variety of responsible and confidential office, clerical, and professional administrative duties.
- Attention to Detail- Ensures one's own and others' work and information are complete and accurate.
- Communication Skills- Listens, writes, speaks effectively, and positively relates and interacts with co-workers and others.
- Decision-Making- Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
- Dependability- Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable, and improves team morale.
- Planning and Organizing- Systematically develops plans, prioritizes, organizes, and manages resources in order to accomplish business goals within a specific time period.
- Problem Solving – Anticipates and identifies problems., distinguishes between symptoms and causes, and determines alternative solutions involving varied levels of complexity, ambiguity, and risk.
- Research Skills - Searches, finds and evaluates information sources.
- Time Management- Manages time effectively when accomplishing tasks, projects, and goals.
- Willingness to Learn- Willing to learn new skills or techniques to meet the demanding changes of job duties and responsibilities.
SUPERVISION: This position has no supervisory responsibilities.
Qualifications:
REQUIRED QUALIFICATIONS:
- Bachelor's degree in marketing, communications, public relations, or related field.
o One year of relevant experience may be substituted for each year of the education requirement.
- Proficient MS Office Products, Adobe InDesign, and Photoshop.
- Experience with the Associated Press writing style.
- Experience with graphic artwork.
- Two (2) years of experience working with basic PC proficiency and familiarity with Microsoft Word, Excel, and Outlook.
- Must have excellent communication, customer service, and project organizational skills.
- Mandatory COVID-19 vaccination – effective September 1, 2021, all new employees hired to work at Doyon, Limited are required to be fully vaccinated against the COVID-19 virus on the day they begin work. "Fully Vaccinated" is defined as: more than two (2) weeks following receipt of the second dose of a two-dose vaccine, or more than two (2) weeks following receipt of one (1) dose of a single-dose vaccine, including any booster shots authorized by federal or state health authorities.
WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities.
PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].
REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. With respect to mandatory COVID-19 vaccination, a workplace accommodation may be available based on the Americans with Disabilities Act, for a disability that prevents vaccination, or under Title VII of the Civil Rights Act of 1964, based on a religious/ethical belief against vaccination. Accommodation requests should be made, in writing to the Human Resources Department.
PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
This job description is not an employment agreement or contract, implied or otherwise, other than an "at-will" relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
