What are the responsibilities and job description for the Front Office Coordinator position at Dr. Wert and Associates?
Jeffrey R. Wert DMD PC is proud that our focus on patients has driven a positive patient experience, best-in-class employee and dentist retention and satisfaction, as well as substantial growth in our practices.
We are looking for a motivated, resourceful, customer-driven Front Office Coordinator to join our team. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
We are looking for a motivated, resourceful, customer-driven Front Office Coordinator to join our team. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Salary: $19-$20/hr.
Schedule: Monday-Thursday, 7:00am-5:00 pm
What we offer:
- PTO, paid holidays, office closure days
- Medical
- Vision
- Dental allowance
- 401(k) Eligibility
- And many more!
- Benefits subject to change and eligibility
Responsibilities:
- Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly
- Schedule and confirm patient appointments to maximize the provider schedules
- Present treatment plans and financial responsibilities effectively to patients
- Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances
- Maintain a positive and professional image, both individually and within the workspace
- Consistently meet the expectations and responsibilities of the Practice Leader and practice needs
- Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization
- Other assigned duties and responsibilities per management
Requirements:
- High School Degree
- Prior front desk experience in dental office preferred
- People management or staff/ project coordination experience
- Dental office experience & Dentrix experience strongly preferred
- Excellent oral and written communication skills
- Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures
- Facilitate patient comfort, care and satisfaction consistently
- Willingness to advance skills through continuing education opportunities
Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!”
- Positive Energy – We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
- Partnership – Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
- Communication – Set clear expectations and feedback to our patients and team members.
- Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.
#sdmlo
Salary : $19 - $20
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