What are the responsibilities and job description for the Front Desk Supervisor position at Driftwood Hospitality?
Why you will enjoy this job
You’re the supervisor for the Front Office. You ensure that well-trained, highly motivated staff handle guests with the utmost care. Sound experience tells when to let the team fly and when to surface and guide. Under your careful watch, operations run smooth and well within budget. You have what it takes? Then we may have just the opportunity you need, as the Front Office Supervisor!
As Front Office Supervisor, you will
Oversee and supervise the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
Act as Manager on Duty, when duty calls.
Fundamentals
Minimum of 2 years of experience in the same or a similar supervisory role within the hospitality industry (e.g., hotel, resort, or related setting). Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. Excellent verbal and written English communication skills are required, with a second language helpful. You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.
Benefits
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Free Employee Meal
Room Discounts
Employee Food and Beverage Discounts
Salary : $19
Front Desk Supervisor
Hilton Cocoa Beach Oceanfront -
Cocoa, FL
