What are the responsibilities and job description for the Supportive Housing Case Manager position at DuPagePads?
Summary: This position is responsible for providing advocacy, education, and referral services to program participants and engage collaboratively with community providers to achieve client goals.
Reports To: Supportive Housing Supervisor
Responsibilities: (to be performed with or without reasonable accommodation):
Starting pay range: $22.00 - $23.25/hour, commensurate with experience
We are an Equal Opportunity Employer
We offer a very competitive benefits package including medical, dental and vision insurance, short term and long term disability, life insurance, generous Paid Time Off, and SIMPLE IRA retirement plan.
To apply, please visit dupagepads.org/about/employment-opportunities-dupagepads/ and click the job title to apply online
Reports To: Supportive Housing Supervisor
Responsibilities: (to be performed with or without reasonable accommodation):
- Operate within the DuPagePads Core Values, which supports providing care in accordance with the Trauma Informed Policy and Practices of the Agency.
- Manage a case load of clients and provides skill training to meet clients’ assessed needs with the intention to transition clients to greater independence.
- Act as client advocate to facilitate access to resources and services.
- Work collaboratively with providers to achieve client goals.
- Develop and maintains client goal plans, annual assessments, and completion or coordination of completion of other required forms.
- Act as a liaison between community resources and clients.
- Perform documentation expectations with client contact/ monthly progress reports/ accurate confidential case files, and contractual paperwork.
- Maintain collaborative relationships with co-workers to effectively support clients.
- Provide housing support groups and workshops collaboratively with co-workers to help support participants goals.
- Maintain confidentiality of privileged information and adheres to client privacy laws; demonstrates sensitivity of other ethnic groups and cultures.
- Act as housing liaison between clients and landlords, collecting rents, attending to housing issues, coordinating moving of tenants in to and out of apartments.
- Drive program participants to activities/appointments on a regular basis.
- Participate in client staffing’s/supervision and team meetings/ agency meetings and required trainings.
- Adhere to department guidelines for attendance and punctuality.
- Provide phone coverage and/or response on weekend days and overnights.
- Flexibility in scheduling
- Other duties as assigned by supervisor.
- Excellent engagement skills
- Effective written, oral communication skills
- Strong organizational skills with attention to detail
- Ability to think conceptually and to be creative
- Strong interpersonal skills
- Problem solving skills
- Ability to plan and analyze
- Ability to work independently and work as part of a team
- Ability to maintain accurate records in compliance with applicable regulations and standards
- Computer literacy in Microsoft Word and Excel
- Knowledge of issues related to homelessness, poverty, mental health, and substance abuse
- Effective crisis intervention skills
- Bachelor's degree in Social Work or related field or 3 years’ experience in related field.
- Experience in housing related activities a plus.
- Certification in substance use a plus
- Flexible hours required.
- Be able to lift 10 pounds.
- Provide own transportation and possess a valid Illinois Driver’s License.
Starting pay range: $22.00 - $23.25/hour, commensurate with experience
We are an Equal Opportunity Employer
We offer a very competitive benefits package including medical, dental and vision insurance, short term and long term disability, life insurance, generous Paid Time Off, and SIMPLE IRA retirement plan.
To apply, please visit dupagepads.org/about/employment-opportunities-dupagepads/ and click the job title to apply online
Salary : $22 - $23
Supportive Housing Coordinator
Clearbrook -
Arlington Heights, IL