What are the responsibilities and job description for the Product Service Engineer position at DYNAMIS POWER SOLUTIONS LLC?
Job Details
Description
Product Service Engineer
Job Description
Department: Dynamis Operations Field Services
Job Status: Full Time
FLSA Status: Salary Exempt
Reports To: Controls Engineering Manager
Amount of Travel Required: Varies
Work Schedule: 5/2 M-F
Positions Supervised: N/A
AIP Level: 6
POSITION SUMMARY:
The Product Service Engineer primarily works in field operations. They provide remote technical support in the operation of power generation equipment and auxiliary systems related to power production packages.
ESSENTIAL FUNCTIONS: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "May.")
- Provide technical support in a timely manner to operators and field service personnel for power generation packages and auxiliary system related to power production packages.
- Generate accurate reporting and analysis of field issues to management.
- Monitor equipment remotely to provide quick response support to field trips/issues.
- Perform data mining and analysis of historical trend data to provide improvements on preventative maintenance or to detect cyclical issues.
- Travel to site to provide operator coverage as needed.
- Remotely operate equipment as needed.
- Performs other related duties as assigned to assist with successful operations and business continuity.
Qualifications
POSITION REQUIREMENTS
- Able to interpret electrical/controls drawings.
- Daily overtime required and in-person, predictable attendance.
- Proficient in Microsoft Office suite tools
- Possesses a valid U.S. Driver’s License.
- Successfully completes New Hire Safety Orientation and annual recertification.
- Successfully passes background check, pre-employment drug screening, pre-employment aptitude and competency assessment(s).
- Proficiency in spoken English language, bilingual Spanish is a plus.
- 3-5 years of previous electrical/controls troubleshooting experience.
- Experience with electrical devices such as relays, transducers, sensors, i/o systems, etc.
- Experience with industrial equipment and turbine control systems such as: Woodward GAP, GE Proficy Machine Edition, Siemens S7, Allen Bradley RSLogix, etc.
- Experience with reading and interpreting electrical/controls drawings.
- Experience with power generation packages (such as MTU/LM2500/CAT) preferred.
QUALIFICATIONS, SKILLS, COMPETENCIES, AND ABILITIES
- Experience with GE and other gas turbine related controls programs.
- Ability to work within a team concept to successfully complete assigned tasks.
- Ability to take instruction well and interact with other employees in a positive manner within the framework of assigned work groups.
- Proficient with Microsoft office (word, excel, PowerPoint, outlook).
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
- Frequently required to walk, sit, climb, bend, reach and squat/kneel. Product Service Engineers work primarily indoors in the office.
- If required to go to a worksite, the work environment includes exposure to hazardous materials and operating conditions.
- Employees are required to wear company mandated personal protective equipment and must strictly adhere to safety policy.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work hours may include early morning, late afternoon/evening hours, and weekends in combination depending on job demands.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Last Reviewed 02/2024