Case Manager

East Bay Community Action Program is hiring for a Case Manager, Older Adults and Adults with Disabilities for our 100 Bullocks Point, Riverside, RI location. The Case Manager is responsible for providing person-centered, unbiased care coordination and case management services to aging and disabled (AED) population, as well as to adults living with intellectual and developmental disabilities (I/DD). This role involves assessing client needs, developing Person – Centered care plans, coordinating community services, and ensuring comprehensive documentation. The Case Manager works closely with clients, families, and interdisciplinary teams to promote client well-being, maintain compliance with regulatory guidelines, and ensures that all services are delivered in a respectful, confidential, person - centered and culturally competent manner.

Responsibilities:

• Coordinate care and services for aging and disabled (AED), and adults with intellectual and developmental disabilities (I/DD)
• Conduct comprehensive assessments of clients’ needs, strengths, and resources.
• Conduct client visits and meetings in various settings such as homes, assisted living facilities, and group homes, while adhering to agency safety protocols.
• Develop, implement and monitor person - centered care plans, addressing medical, social, and community service needs.
• Coordinate the provision of services with direct service providers such as Home Care agencies, Adult Day Health centers, and I/DD service providers.
• Provide ongoing case management and respond to clients’ inquiries.
• Become proficient in electronic case management systems and submit all required documentation in compliance with the State regulations.
• Connect clients to additional services and supports.
• Ensure compliance with Conflict - Free Case Management (CFCM) regulatory standards and documentation requirements for Cost Share and Medicaid AED and I/DD clients.
• Investigate and address Adult Protective Services (APS) cases, ensuring the safety and well-being of vulnerable clients.
• Report abuse, neglect, or exploitation cases to appropriate authorities.
• Maintain confidentiality and provide culturally competent, person-centered services
• Other duties as assigned.

Qualifications:

• Associate’s Degree in a Social Services field with relevant experience required.
• Bachelor's degree in Counseling, Education, Gerontology, Human Services, Nursing, Social Work, Psychology, or a related field is preferred.
• At least two years of relevant experience working with low-income elders and individuals with disabilities.
• Valid driver's license, automobile insurance, and reliable transportation required.
• Willingness to travel throughout Rhode Island.
• Knowledge of human behavior and the aging process.
• Ability to work effectively with people from diverse cultures and backgrounds in a supportive capacity.

Benefits:

For Full-Time Employees Working 30 – 40 hours per week, EBCAP provides a comprehensive compensation and benefits package that includes heavily subsidized medical and dental insurance plans (BCBSRI), supplemental vision insurance, voluntary medical and dependent care flexible spending accounts, up to 3% of company matching 403(b) retirement plan, employer-paid life insurance & long term disability, generous paid time off that includes vacation/holidays/personal days/sick time, mileage reimbursement, tuition reimbursement, opportunities for center-paid training/CEUs, employee assistance program.

East Bay Community Action Program (EBCAP) is an equal opportunity/affirmative action employer committed to providing a diverse work environment.