What are the responsibilities and job description for the Logistics Coordinator position at Eastridge?
Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities. Eastridge is seeking a Logistics Coordinator for a private company best known for its energy drinks and sports team ownership. For immediate consideration, apply today.
Responsibilities:
- Resolve inquiries related to distributor orders, returns, shipments, products, claims, credit memos, and customer concerns
- Initiate ocean, air, and land transportation track and trace (as required)
- Investigate and resolve problems through root cause analysis using various reports and data to resolve logistics challenges
- Monitor and provide the status of critical shipments and ensure inbound/outbound on-time delivery
- Interact with key personnel to monitor and develop processes to ensure the timely and accurate processing of orders and shipments
- Sales order entry into the company’s ERP system
- Provide customer support to change or cancel existing orders
- Ensure customer service and time objectives are achieved
- Participate in benchmarking to ensure customer service levels are aligned with industry standards
- Establish strong working relationships with business units, distributors, logistics partners, and Operations team members to provide high levels of customer support
- Provide logistics and order support as needed
- Conduct ad hoc reporting & analysis
- Support as required for annual physical inventory and audits
- Maintain documentation and procedures related to logistics policies and procedures
- Prepared to assume additional tasks outside the job description (as needed/directed)
Requirements:
- Bachelor’s Degree preferred, ideally in a related field to the position requirements
- 0-1 years experience related to supply chain and logistics operations
- Outstanding customer service skills
- Excellent written and verbal skills
- Strong organizational and problem-solving skills
- Basic knowledge of logistics functions within SAP or a comparable ERP system preferred
- Basic knowledge of Sales Force or comparable CRM system preferred
- Basic analytical skills with Microsoft Excel experience
-
Benefits: Use this link bit.ly/4cGUQSh to learn more about benefits available to Eastridge’s temporary employees. From time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.
Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.
Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
#ICOMPLUS