What are the responsibilities and job description for the Associate Consumer Lending Manager position at EastRise Federal Credit Union?
Reporting to the Consumer Lending Sales Manager, the Associate Consumer Lending Manager will be responsible for managing and supporting the Consumer Lending team while guiding the team towards optimal performance, quality, consistency, and efficiency. The Associate Consumer Loan Manager will ensure that we are following internal process
and policy, meeting underwriting guidelines, following lending authority levels, and remaining compliant with relevant state and federal regulations.
Major Duties and Responsibilities
Weight
Description
30%
20%
20%
10%
10%
10%
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Knowledge and Skills
Five years to eight years of similar or related experience, including preparatory experience.
Education/Certifications/LicensesA two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours.
Interpersonal SkillsA significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.
Other SkillsCOMPETENCIES: Must be at least 18 years of age. Favorable Background, Credit, Criminal, Bondability, and Reference Checks required. (Motor Vehicle check dependent on position.) Travel to other branches or locations may be required depending on position. Must have knowledge of State and Federal laws and regulations that affect consumer loans is required. Knowledge of consumer loan policies, procedures, products, and services. Must also have strong MicroSoft Office skills including preparing spreadsheets and reports.
ADA Requirements
Physical RequirementsPerform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must by capable of regular, reliable and timely attendance.
Working ConditionsMust be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.
Mental and/or Emotional RequirementsMust be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters. Ability to be highly mobile and agile in order to move without restriction, including carrying loan file folders and reports.