What are the responsibilities and job description for the North America Cruise Sales Manager position at Easy-Go Inc?
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
Company: Tours4fun
Position: North America Cruise Sales Manager
Language: English and Spanish
Job Location: Arcadia, CA
Employment Type: Full-time
Expected Hours: 40 per week
Employment Type: Full-time
Expected Hours: 40 per week
About Us:
Tours4fun is a leading online travel platform specializing in delivering exceptional travel experiences and unforgettable adventures to travelers worldwide. Offering a broad range of tour packages and destinations, we are committed to top-tier customer service, ensuring our customers enjoy unparalleled travel experiences.
Tours4fun is a leading online travel platform specializing in delivering exceptional travel experiences and unforgettable adventures to travelers worldwide. Offering a broad range of tour packages and destinations, we are committed to top-tier customer service, ensuring our customers enjoy unparalleled travel experiences.
Key Responsibilities
- Develop and Execute Cruise Business Strategies
- Lead the creation and execution of North America-focused marketing and development strategies, encompassing market positioning, pricing strategy, promotions, and expansion efforts.
- Monitor and analyze industry trends, competitive dynamics, and customer insights to refine marketing strategies and ensure market competitiveness.
2. Cruise Team Leadership and Management
- Drive the cruise department’s strategic goals, with a focus on setting and meeting sales targets.
- Develop the cruise market by expanding into new customer segments and maintaining key relationships.
- Work collaboratively with other departments to optimize product operations and enhance brand competitiveness.
3. Marketing and Brand Development
- Oversee marketing promotions and brand-building efforts to elevate the company’s reputation and market presence.
- Organize industry forums to expand influence and foster customer service relationships.
4. Customer Relationship Management
- Build and sustain strategic partnerships with customers to ensure satisfaction and long-term loyalty.
- Actively address customer feedback and continuously work on product and service improvements.
5. Product Design and Development
- Lead the organization and design of innovative, competitive cruise products.
- Expand product lines based on evolving market demands, ensuring a continuous cycle of innovation.
6. Operational Coordination
- Collaborate with operations teams to maintain high service standards and alignment with business goals.
- Resolve operational issues and make necessary adjustments in real time to ensure seamless delivery.
7. Innovation and Market Research
- Stay informed on industry innovations, and proactively integrate new services and technologies.
- Conduct market research to gather insights and adjust product offerings and strategies accordingly.
Qualifications
Work Experience:
Minimum of 5 years of experience in cruise or travel management, or a similar leadership role within the travel industry.
Personal Skills:
- Demonstrated responsibility, exceptional communication and coordination abilities, and a collaborative team spirit.
- Detail-oriented with a strong capacity for adaptability and problem-solving.
Professional Requirements:
- Strong learning agility, proactivity, accountability, and integrity. Must have a knack for innovation and the ability to adapt swiftly to change.
- Experience working in a multinational company is preferred.
- Proficient in English and Spanish, with the ability to work in a bilingual environment.
Compensation and Benefits
- Competitive salary and comprehensive benefits package, including:
- Paid vacation, health insurance, and opportunities for both domestic and international travel.
- Participation in global industry forums, offering excellent opportunities for networking and professional growth.
- High market growth with a competitive compensation structure and a clear career development path.
How to Apply
We invite you to submit your resume to the following email address. If selected, we will contact you promptly for further discussions:
tintgting.guo@tours4fun.es
Salary : $60,000 - $75,000