What are the responsibilities and job description for the Project Coordinator position at Eaton Corporation?
Eaton’s NAS North American Sales division is currently seeking a Small Project Coordinator to join our team. This position is based at our Arden, North Carolina location. If residing outside the 50 mile radius of the location, relocation within the US will be available.
What you’ll do:
The Project Coordinator serves as the commercial liaison between the product lines, Field Sales, and the customer during the execution of small project orders.
In this function you will:
- Develop and maintain relationships with internal and external customers in assigned territory or vertical segment.
- Use Eaton prescribed tools and applications to enter project orders consisting of Built-To-Order, Assembled-To-Order, and Engineered-To-Order equipment.
- Promote proactive project management through timely and accurate communications with internal partners(Operations, Credit, Sales) and external customers relative to scheduling status, expediting, change orders, logistics and financial order management.
- Serve as the customer’s advocate by relaying the appropriate level of urgency to peer contacts in the operations and escalating issues as required to management.
- Manage daily phone and email activity, providing directions, solutions, and updates, including back-up support as necessary for teammates.
- Demonstrate proficiency in providing proactive support on complex orders.
- Take active role in developing, mentoring, and monitoring On-the-Job-Training for less experienced Project Coordinators.
- Meet expectations per EatonCare Service Level Agreement.
- Perform all other duties as required by Regional Management
Qualifications:
BASIC QUALIFICATIONS:
- 2-year degree from an accredited institution
- Sponsorship is not provided. Candidates must be legally authorized to work in the US now or in the future without company sponsorship.
PREFERRED QUALIFICATIONS:
- Minimum 2 years of customer service experience.
- Proficient in Microsoft Office applications including Excel.
- BS/BA Degree from an accredited institution
POSITION CRITERIA:
- Strong customer focus and interpersonal skills (written and verbal communication).
- Strong computer skills including proficiency in typing.
- Proficient in creative problem solving, conflict resolution and managing priorities.
- Exceptional organizational skills for managing high volume of transactions (orders, emails and phone calls).
The expected annual salary range for this role is $52499.97 - $76999.96 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Salary : $52,500 - $77,000
