What are the responsibilities and job description for the Listing/Sales Coordinator position at Ebby Halliday Companies?
- the Listing Management: (30@%)
- Create a daily listing MLS search for assigned office.
- Add seller information (Data feeds into Lone Wolf automatically)
- Confirm the commission percentage for the listing. If commission percentage is not to company policy missing Addendum to Listing Agreement, need to notify Sales Leader before proceeding. (Data feeds into Lone Wolf automatically)
- Add to Lone Wolf-Active Hip Pocket listing
- Confirm prices changes (create daily MLS listing price change search for assigned office) (Data feeds into Lone Wolf automatically)
- Confirm listing cancellations & withdrawals (Data feeds into Lone Wolf automatically)
- Confirm re-listed listings (Data feeds into Lone Wolf automatically)
- Manage listing expiration alerts (Data feeds into Lone Wolf automatically)
- Technology Advocate (20%-30%)
- Assist the sales leader in providing general training on all Ebby technology tools.
- Create and implement training/workshops in areas of expertise.
- Onboarding of new agents with Technology Tools
- Additional Responsibilities (20%-30%)
- Manage the office TV slideshow
- Manage the agent headshot company website
- Request Co-op Brokers W-9 request
- Work Orders in Service Channel
- Add/Delete Alarm codes
- Add/Delete Names in copiers
- Change AO’s to CP (daily)
- Send CDA’s to title companies (daily) 10 days before closing
- Check SS checklist before sending
- Request missing docs to send CDA
- Stock and order supplies (daily stocking)
- Order signs/riders as needed
- Contact Ricoh and order supplies
- Maintain Phone Duty Schedule (with Mike and in the drive)
- Thank You for letters to Buyers
- Prepare slide show for office meeting
- Just Sold cards
- Just Listed cards
- Maintain Google Drive
- Maintain Agent phone roster
- Maintain Core Services wall
- Request W-9’s as needed
- Accept closing packets daily (if applicable) : Close listings in MLS
- Write closing from CD on CDA
- Verify checks match CDA
- Send closing docs to SS, leaving only CDA red on the checklist
- Change status in SS to “File Complete
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Take personal initiative to assist office administrator and staff during lighter workflow periods.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
- Minimum of high school diploma or the equivalent.
Experience:
- One to three years clerical or administrative experience.
Knowledge and Skills:
- Knowledge of real estate, title and/or mortgage business preferred.
- Strong computer/technology skills: proficient in Microsoft Office products.
- Must possess strong organizational skills; ability to multi-task; accuracy/quality; detail-oriented.
- Strong interpersonal skills, a customer service focus and the ability to work as a member in a team-oriented environment.
- Demonstrated verbal and written communication skills including presentation ability