Operations Control Center Supervisor

Job Number: 25-04990

Use your skills where innovative technology solutions begin. ECLARO is looking for an Operations Control Center Supervisor for our client in Albert Lea, MN.

ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Pay Rate: $67.00/Hour.

Position Overview:

• The OCC Supervisor will provide professional and efficient supervision of the Operations Control Center and its staff.
• Supervise and support a team of Control Center Operators by directing workflow and monitoring the OCC and its staff's performance.
• The OCC Supervisor will ensure safe and accurate monitoring and control of renewable energy assets in order to minimize production losses and maximize efficiency and generation while complying with contractual obligations and all applicable Client standards and practices.
• The OCC Supervisor is responsible and accountable for all operational issues that occur in the OCC during their shift work assignments.
  
  

Responsibilities:

• Directs staff in monitoring and identifying performance issues to maximize plant productivity.
• Maintain records of OCC operation and personnel status.
• Will be on-call for emergency situations at OCC and must be willing to work other shifts as required.
• Maintains a positive, professional work environment that fosters collaboration and team work.
• Assure all procedures, policies, and personnel are working together to provide service to OCC customers.
• Train staff on all required guidelines, processes and procedures and ensure that they are followed.
• Provide personnel supervision within the dynamics of the OCC's 24/7/365 multi-shift work environment.
• Schedule 24/7 OCC coverage with multi-person crew shifts.
• Responsible for providing the OCC Manager and/or Director detailed information (both verbal and written) regarding individual personnel's actions, when discipline and/or discharge is being considered.
• Assist maintenance teams to troubleshoot problems and ascertain probable cause.
• Perform tasks of level II Operator in the absence of Level II personnel.
• Responsibilities as Control Center Operator below:
• Direct electrical substation switching using a detailed understanding of the Company's electrical switching practices
• Use OEM or Enterprise SCADA (Original Equipment Manufacturer Supervisory Control and Data Acquisition) to adjust plant control setpoints such as active and reactive power of the company's generating units.
• Ensure asset, meteorological, and substation data integrity for internal databases used for reporting purposes and by external entity's real-time operations.
• Monitor and analyze assets to identify performance issues and troubleshoot with multiple parties for identification and resolution across at the project and potentially across the fleet.
• Perform troubleshooting of plant control systems or telemetry issues between multiple entities. Including the coordination and communication of issues, statuses, to multiple parties.
• Develop and implement effective strategies to maximize the generating assets value by capturing profit opportunities when possible.
• Works with maintenance to troubleshoot problems and ascertains probable cause.
• Maintain understanding of the compliance requirements where owned and third-party assets are located.
• Perform diagnostic analysis of operating data to assess operating performance and make recommendations for improvement.
• Assist with triage management and coordination of simultaneous plant event management amongst the OCC team.
• Supervise OCC Operators in the absence of supervisory personnel, and provide direction and advice to Operators on technical issues relating to system performance and operation.
• Involved in functional testing during the commissioning or onboarding of new projects.
• Assist maintenance teams to troubleshoot problems and ascertain probable cause.
• Maintain safe, reliable, and efficient operation by quickly responding to changing conditions in order to maximize availability and generation by operating facilities within all applicable permits, electrical system procedures, contractual obligations, and company objectives.
• Respond to changing conditions with regard to maximizing plant safety and efficiency.
• Visually monitor and read parameters, data points, and sensor outputs at specified intervals to verify operating conditions and to detect faults and malfunctions.
• Monitor data such as weather conditions including wind speed, direction, turbulence, irradiance, storms, or equipment temperatures, voltage, current, power, and VAR's.
• Coordinate with regional personnel and system operators from other companies on forced or scheduled outages, including operational directives. Utilize accurate and efficient three-way communication skills on inbound and outbound telephone conversations.
• Adjust manual controls or verify automatic controls to bring equipment into recommended or prescribed operating ranges, based on utility/ISO/customer requirements. Accurately change control equipment setpoints.
• Ensure quality and accuracy of real-time generation information being telemetered to RTO/ISO and take actions to correct abnormalities.
• Record operation actions taken during shift in operator's logbook or other automated logging mechanisms.
• Anticipate typical problems, identify potential or recurring problems, Client opportunities for improvements, and take appropriate action.
• Proficient in operating computers, the OCC's Integrated SCADA system, and all other plant SCADA systems used in monitoring and controlling plant operations.
• Use weather information from weather services and interconnected companies to respond to load demand changes as directed through curtailment orders and outage directives.
• Ensure compliance to all regulatory and contractual requirements through adherence to all operational procedures, processes, and policies.
• Complete applicable safety program training requirements per the IIPP annually. Read, understand, and apply information such as safety rules, operating and maintenance instructions, and procedure manuals.
• All other duties as assigned.
  
  

Required Qualifications:

• Minimum five (5) years of supervisory experience preferred, with emphasis on 24/7 shift work (power plant environment).
• Bachelor's degree in technical curriculum or equivalent business / military experience preferred.
• Excellent interpersonal and communication skills.
• Must show ability to multi-task.
• Must demonstrate excellent computer and networking skills.
• High level of expertise with Microsoft Office Suite.
• Must be familiar with industrial communications and SCADA equipment.
• Understanding or experience with NERC, FERC and system operator requirements.
• Must possess and maintain NERC Balancing and Interchange certification or ability to attain certification within 12 months
  
  

If hired, you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
  
  

If interested, you may contact:

Greg Papalexis

Greg.Papalexis@eclaro.com

(646) 849-5359

https://www.linkedin.com/in/greg-papalexis-6834271b4/

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.