Service Analyst

Job Number: 26-00158

Find your next opportunity in the Financial Services Industry. ECLARO is looking for a Service Analyst for our client in Overland Park, KS.

ECLARO's client is one of the largest mutual life insurance companies and provides long-term care insurance, mutual funds and retirement-plan services across the US. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:

• Seeking a dependable and detail-oriented Service Analyst to join the Institutional Life Team.
• This role is ideal for a self-starter with strong interpersonal skills and a professional demeanor.
• The Service Analyst will support business operations and client servicing functions, handling routine transactions and assisting with internal communications and documentation.
  
  

Responsibilities:

• Receive, assess, and process service requests.
• Transact routine non-financial activity on client accounts with accuracy and
• Expediency.
• Email and mail out documents; perform mail merges.
• Handle business services tasks from the operations team.
• Assist team members to meet departmental and regulatory standards.
• Make effective decisions based on comprehensive case analysis.
• Support occasional office events (e.g., birthdays, holiday celebrations), including setup and vendor coordination.
• Maintain professional appearance and behavior in a corporate office setting.
  
  

Required Skills:

• Basic proficiency in Microsoft Office, especially Excel.
• Prior experience in a corporate office environment with adherence to dress code.
• Strong reliability and consistent attendance.
• Salesforce experience, preferred.
• Excellent communication and interpersonal skills.
• Professional demeanor and confidence.
• Ability to multitask and stay organized.
• Deal Breakers:
• Poor attendance or negative attitude.
• Lack of corporate or office-based experience.
• Ethical, accountable, and decisive.
• Strong written and verbal communication skills.
• Ability to learn quickly through paid onsite training.
  
  

Pay Rate: $19.63 / Hour

If hired, you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
  
  

If interested, you may contact:

Lester Candilado

jan.candilado@eclaro.com

646-680-0168

Lester Candilado | LinkedIn

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.