Receptionist/HR Department Assistant

Econolite® is an innovator of Intelligent Transportation System (ITS) solutions, products, and services. Our technology is helping save lives and making the Smart City a reality. If you want to be at the forefront of this intelligent technology revolution, we want to talk to you about being part of our team. Econolite is committed to employing the best talent that will make significant contributions to building a safer, connected world.

Econolite’s ITS solutions ease traffic congestion, provide safer mobility, and improve quality of life. As the one-stop-shop leader for traffic management systems, sensor products, and services, Econolite is committed to the advancement of connected and autonomous vehicles, smart cities, and cybersecurity.

The Receptionist/HR Department Assistant provides the highest level of customer service to our internal and external customers and represent the organization at the front desk. This highly visible position will be responsible for performing various administrative tasks, responding to telephone inquiries, scheduling meetings, directing callers to appropriate parties, issuing security access and mail/FedEx. This position will provide support to the Corporate & Human Resources Departments.

DUTIES

• Demonstrate skills in answering, screening, directing telephone calls to the appropriate party, and assist with inquiries. Must exhibit the highest levels of customer service to provide exceptional service.
• Calendar management, which involves scheduling meetings with multiple participants in various locations/time zones and resolving scheduling conflicts.
• Receive and interact with visitors in a professional, pleasant, and helpful manner (we have limited presence & visitors during this time)
• Coordinate and schedule appointments with In/Out bound carriers, such as: FedEx and Post Office for pick up and troubleshooting issues.
• Maintain supply room and replenish inventory when needed.
• Receive shipped parcels, incoming mail, and distribute to each department.
• Maintain visitor log and front desk duties on a daily basis.
• Responsible for making new employee badges.
• Update and maintain the company phone list, technical support, and sales contacts directories.
• Must be able to use judgement and discretion to recognize an emergency situation and follow front desk emergency procedures and act accordingly.
• Process expense reimbursements
• Perform a variety of human resources duties, such as maintaining job posting log, entering training records, scheduling training, etc.
• Other duties as assigned.

QUALIFICATIONS

• Four years in a related field. Must be able to demonstrate a professional demeanor and appearance to represent Econolite in a positive and professional manner (smile in your voice).
• Bachelor’s Degree in Business Administration, Marketing, English, Journalism or other related field.
• An essential function of this role is having excellent punctuality and attendance.
• Must have exceptional customer service skills.
• Strong interpersonal, verbal and written communication skills.
• Strong computer software skills using MS Office programs including Outlook, Word, Excel, and PowerPoint. Proficiency utilizing Teams technology. Ability to learn new programs quickly and thoroughly.
• Ability to perform duties with minimum supervision and with great degree of accuracy.
• Ability to take up new and different challenges as dictated in a constant changing environment.

COMPENSATION

The base pay range for this full-time position is $20.00-$23.00 per hour plus benefits. Pay ranges are determined by various factors, including role, experience, and location. The pay range displayed reflects the minimum and maximum target for new hire salaries for this position. Within the range, actual individual compensation is determined by various factors, including location, job-related skills, experience, and relevant education or training.

DISCLAIMER

The above statements are intended to indicate the general nature and level of work performed by employees within this classification. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of employees assigned to this job.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, lactation, ancestry/national origin, citizenship, age, disability, arrest and court records, military & veteran’s status, Genetic Information & Testing, Family & Medical Leave, or any other classification protected by state or federal law.

We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

An Equal Opportunity Employer - Non-Smoking Facility