Benefits Manager

Overview

Imagine being part of a team where serving others is at the heart of everything we do. You have a passion for building meaningful relationships and thrive in finding win-win solutions. Your relational skills will shine as you effortlessly engage with others, making you approachable and accountable. You're not one to simply say "no"; instead, you embrace creative thinking to find innovative ways to say "yes."

As our Benefits Manager, you will become the driving force behind EMF's exceptional benefit programs. As a key member of our HR team, you'll connect with staff, raise awareness about our offerings, and provide unwavering support. You'll have the autonomy to work independently while collaborating seamlessly with a dynamic team. When other areas of TA or HR become busy, your natural leadership instincts will guide you to lend a helping hand.

Our vibrant Franklin, TN offices are eagerly awaiting the arrival of a talented Benefits Manager like you!  You can also enjoy the flexibility to work from home for a couple of days.

What qualities will the right person possess?

• You love people! You have a service mentality and look for win-wins for all.
• You are highly relational, approachable and think the best of people.
• You feel personally accountable for ensuring you provide the best service possible.
• You can work independently, but also enjoy collaboration with a team.
• You’re a natural leader but are the first to roll up your sleeves to help when other areas of TA or HR get busy.
• Before saying “no”, you creatively think of ways to say “yes”. 

What will your work involve?

• Participate in strategic planning and implementation for Human Resource initiatives with a focus on benefits, total rewards, timelines, budgets, communication, and results tracking.
• Administer Benefits related policies and procedures, assists in the development and implementation of personnel policies and procedures, and ensures compliance with policies and guidelines.
• Provides administration and management of EMF benefit plans and programs. Provides a high level of customer service to staff regarding benefits and other HR initiatives. Demonstrates pro-activeness in communication; anticipates problems, employee concerns and questions; and delivers exceptional follow through with issue resolution.
• Leads open enrollment activities, in partnership with leader. These activities include project planning, system and vendor updates and revisions and communications. Partners and provides reports and input into analysis for benefits review and open enrollment. Assists in developing processes and communication pieces, and takes ownership for accurate tracking and reporting for open enrollment and overall benefits enrollment/terminations/changes throughout the year. In addition, this position plays an active role in the coordination, execution, and evaluation of open enrollment, serving as the main point of contact for vendors and staff.
• Maintains communication and relationships with broker team, Third Party Administrator (TPA), and Vendor Account Managers, etc.
• Research methods and makes recommendations as needed to improve benefits package, total rewards and cost containment strategies.
• Processes all benefits paperwork and documentation. Interacts with appropriate vendors and providers, ensuring accurate internal processing of information in HRIS systems and appropriate filing and reporting.
• Responsible for system support and accuracy in HR transactional processes. Maintain data integrity and documentation in personnel files and core HR systems through pro-active means (audits, testing, etc.) and drive activities around compliance.
• Establishes and maintains familiarity with provisions of existing as well as new federal and state laws to help determine impact on benefit plans. Ensures legal compliance within benefit and other practices; maintains appropriate regulatory and legal compliance programs (COBRA, HIPAA, ERISA, Section 125 and other federal and state regulations). Assists as appropriate with EEO and other reporting; and collects, prepares, comments/analyzes, and reports on HR Metrics within areas of responsibility.
• Proactively engages with staff answering benefits related questions and concerns. Demonstrates a positive connection with staff members, as the first point of contact for benefits related matters - elevating issues as appropriate.
• Works with Sr. HR Operations Manager and CPO on special assignments and partners with Human Resources team on special projects.

You’ll catch our attention if you have these skills and experience.

•  5 years of experience/knowledge of Human Resources with expertise in benefits administration and HIPAA laws.
• General understanding of comprehensive and typical benefit plans offered by healthcare, dental, vision, life, disability, and supplemental insurance carriers.
• Experience and knowledge of COBRA.
• Experience and expertise in open enrollment processes (communication pieces, organization, tracking systems, reporting, etc.)
• HR experience within a multi-state environment and 300 staff (ministry environment preferred).
• Demonstrated ability to exercise sound judgment with confidential information.
• Experience with HRIS systems (ADP experience preferred).
• Solid understanding of state, federal, and local employment laws and regulations including EEOC and OSHA (as needed).
• Demonstrated successful project management skills, ability to manage multiple projects concurrently.
• Business focused with a sense of urgency in meeting deadlines; excellent attention to detail and exceptional follow through.
• Exceptional ability to communicate effectively, both oral and written, within and outside the ministry.
• Proven ability to work as part of a high customer service, fun, and performance-oriented team.
• High degree of initiative; strong problem-solving skills.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and Internet Navigation).

Why work for Educational Media Foundation, K-LOVE/Air1?

Educational Media Foundation (EMF) is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, EMF today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. EMF employs nearly 500 team members between its offices in Nashville, TN, Rocklin, CA, and field locations around the country. View our mission, beliefs, and values.

What can we offer you?

We provide a competitive salary range – and that’s not all!

• Industry leading Medical, Dental & Vision coverage
• Short/long term disability and life insurance
• Robust 401K with company match
• Parental leave with Baby Bonding pay
• Generous PTO, holiday and sick pay
• Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more
• Leadership and Career Development Programs including free access to LinkedIn Learning platform

As an Equal Opportunity Employer, EMF makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and the promotion of equal employment opportunities regardless of protected class, characteristic or status.  However, EMF is also a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” Therefore, pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), EMF has the right to hire only candidates who agree with the Company’s Statement of Faith.  Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.