What are the responsibilities and job description for the Sales Operations Assistant position at EKS Enterprises?
The Sales Operations Assistant, under the direction of the Sales Operations Manager, performs a variety of administrative and customer service tasks requiring broad knowledge of clerical practices and principles. This role involves handling administrative tasks, providing customer service support, and ensuring accurate documentation and record-keeping.
Essential Functions:
- Transfer shipped packing slips to invoices in SAP, ensuring accuracy and adding Premium Freight costs for any shipments.
- Daily send/upload ASN information based on customer-specific requirements.
- Provide shipment information to each customer as required.
- Establish, maintain, and monitor accurate electronic filing systems, scanning invoices and shipping documents into electronic files.
- Email international shipping documents to customers and scan into electronic folders.
- Provide customers with shipping documents upon request, including bills of lading, packing lists, and invoices.
- Perform daily updates to the Premium Freight Report and the Antaya Premium Freight Report located in TEAMS.
- Submit daily premium freight to the Aptiv PTA system.
- Convert EDI delivery schedule receipts to Excel format as required.
- Take inventory and order office supplies, materials, and services for internal personnel as needed.
- Handle confidential information securely.
- Adhere to EMS and IATF 16949 Policies and Procedures.
- Perform other related duties as assigned by the manager.
Knowledge, Skills, and Abilities:
- Knowledge of administrative and clerical practices and procedures.
- Ability to handle confidential and sensitive information.
- Proficiency in operating office technology and equipment, including computer systems, calculators, telephone systems, scanners, postage meters, and fax machines.
- Proficiency in using various company-related systems and databases.
- Proficiency in computer programs such as Microsoft Office applications.
- Effective communication skills, both verbal and written.
- Ability to work effectively with internal/external personnel, customers, vendors, suppliers, outside agencies, and the general public.
- Ability to multitask and prioritize work to meet deadlines.
- Ability to handle situations and telephone inquiries with courtesy, tact, and professionalism.
Qualifications:
- High School Diploma or GED equivalent; graduation from a technical/trade school is a plus.
- Minimum of two (2) years of office, clerical, and customer service experience desired.
- SAP experience preferred.
- Proficiency in reading, writing, and speaking English.
- Computer proficiency and demonstrated skills in office applications such as MS Word, Excel, and Outlook.
Working Hours: M-F, 7:30-4 or 8-4:30
Compensación: $19.00 per hour
Salary : $19