What are the responsibilities and job description for the Surgery Scheduler position at ENT & Allergy of Delaware?
Join our team where Healthcare is reimagined!
We are looking for a Surgery Scheduler to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you!
What makes us different?
While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team.
Responsibilities:
Surgical Scheduling: Coordinate and schedule surgical procedures for patients, ensuring appropriate time slots, facilities, and resources are available. Collaborate with physicians, surgical teams, and patients to determine the optimal timing for surgeries, taking into consideration patient preferences, medical urgency, and availability of operating rooms.
Patient Communication: Serve as the primary point of contact for patients regarding surgical scheduling. Communicate detailed information about surgical procedures, pre-operative instructions, and post-operative care. Address patient questions, concerns, and inquiries in a professional and empathetic manner. Maintain clear and accurate communication channels throughout the scheduling process.
Documentation and Records Management: Maintain meticulous records of all scheduled surgeries, including patient information, surgery details, and relevant medical documentation. Update electronic health records (EHR) and other databases accurately and in a timely manner. Ensure all necessary paperwork, consent forms, and insurance authorizations are completed and submitted as required.
Qualifications:
- High School Diploma or GED is required
- Proven experience in surgical scheduling or healthcare administration, preferably in a physician practice or hospital setting.
- Excellent customer service and computer skills
- Strong verbal and written communication skills
- Friendly, personable demeanor
- Detail oriented
- Ability to multi-task
We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.