What are the responsibilities and job description for the Medical Assistant I position at Epiphany Business Services, LLC?
At Epiphany Dermatology, we’re working hard to make sure everybody has immediate access to the best skin care possible regardless of location, insurance type, financial status, or scheduling needs. To accomplish this, we know we need the right people in our corner.
Our employees are the key to our success and the reason why we’ve grown from a single location in 2015 to over 80 clinics spanning across 13 states and counting! We’re proud to offer eligible employees great benefits (many at no cost!), tons of perks (hello, free skin care!), generous time off plans, and most importantly the opportunity for growth. We spend a lot of time and energy investing in our employees’ development because we believe being a part of the Epiphany Dermatology team is a career opportunity—not just another job.
We know you have many options when it comes to your career but as an Epiphany Dermatology employee, you’ll join a mission-driven team of talented individuals helping you thrive.
What we are looking for:
Medical Assistants (MA) are the backbone of our clinics and instrumental to our success. We're looking for someone dedicated to providing the best patient care possible with a big emphasis on empathy. As a MA you will be expected to execute a variety of daily support functions that are critical to providing quality care and ensuring our clinic runs smoothly. The ideal candidate should be totally comfortable demonstrating competency in all skills related to patient care. Bonus points if you’re great at making others smile!
What you'll do:
Maintain efficient patient flow, while supporting patient safety and satisfaction.
Collect and document patient information, clinical data, and other relevant details accurately and timely while ensuring patient confidentiality.
Respond to care questions or complaints to immediately resolve.
Deliver patient care per provider orders, based on practice guidelines and applicable regulations.
Maintain and use principles of aseptic techniques and infection control standards.
Practice strict adherence to all OSHA standards.
Operate clinical equipment according to equipment guidelines.
Perform time-sensitive delegated tasks. Not limited to requests for prescription refills, EHR alerts, and messages.
Order, stock, and maintain exam rooms and supply storage areas using par levels of supplies, medications, linens, forms, and equipment. Monitor expiration dates and act accordingly.
Participate in staff meetings and provide constructive input for improvements and solutions.
Other duties as assigned.
If you're a hard worker with excellent customer service skills who understands the importance of doing your best to take care of every patient … we want to talk to you!
Interested candidates should have/be:
Able to adjust personal availability according to volume changes and activity surges
The ability to adhere to a compliance program and HIPAA standards and policies
Successful completion of a state-approved Medical Assistant program. We may consider applicants who have not, based on extensive experience (unless required by state law).
Able to receive and apply constructive input for performance improvement and growth.
High school diploma or general education degree (GED).
Experience with EHR systems -not required but highly desired.
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
Benefits:
We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more!
