Warehouse Expeditor and Order Coordinator

As a Warehouse Expeditor and Order Coordinator, you will be the primary warehouse contact with internal stakeholders. Your responsibilities will include working closely with our Sales Team, inventory control, warehouse team and other department leads to help coordinate logistics and scheduling of warehouse requests to meet customer SLA’s, with a focus on accuracy. To succeed in this role, you should have excellent time management, organizational and communication skills, as you’ll collaborate with internal teams and departments to deliver results.

YOUR IMPACT

The essential functions of this position include:

• Oversees all warehouse requests from initiation to completion, including monitoring progress, follow-ups, and escalating issues when necessary
• Main point of contact to the sales team for all warehouse requests
• Monitors and expedites warehouse requests with an emphasis on accuracy and efficiency
• Work closely with the warehouse and configuration managers to ensure an organized and efficient workflow to ensure customer quality expectations and SLA’s are met
• Work with and assist the Configuration team with order prioritization and deadlines
• Provide Quality Assurance for high importance/visibility projects and orders
• Review aging orders to help identify and resolve any order/inventory problems
• Help monitor inventory levels for high moving product and large projects
• Proactively communicate with Sales when inventory has been delivered
• Review daily ASN report and assist with the prioritization of delivery receipts
• Tracks and manages all reported quality issues, identifying root cause trends, and driving process improvements
• Communicate and coordinate with other departments and teams to assess status, ensure timely responses, and obtain remediation or corrections as needed to meet customer requirements.
• Prioritize, coordinate and track project activities and schedule status meetings with team leads as needed.
• Draft documents and responses for management for their review and ensure all components of the task are fully addressed.
• Overtime may be required

QUALIFICATIONS

• Minimum High School Diploma and 5 years of related work experience
• Associate’s Degree plus 2 years of related work experience preferred
• Expert skills with MS office tools such as Outlook, Word, Excel, PowerPoint, and SharePoint; ability to schedule and facilitate on-line and voice conferences while presenting
• Experience coordinating and managing tasks and projects to ensure timely, accurate, complete and professional results
• Expert attention to detail, organizational and time management skills to ensure multiple projects are delivered successfully
• Ability to manage and prioritize among multiple input sources and tasks simultaneously and provide effective and timely responses and ensure all requests and deadlines are addressed
• Experience with warehouse wave planning and scheduling
• Excellent oral and written communication skills including experience supporting senior government and contract leadership

POSITION SPECIFICS

The base salary range for this position at commencement of employment is expected to be between $24 and $28 hourly; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property, and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

PHYSICAL REQUIREMENTS

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

CORPORATE VALUES

: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What is your desired hourly pay rate?
• Can you reliably commute to the Sterling office Monday thru Friday 8am-5pm?

*
Do you have any experience with sales/warehouse coordination? If yes, please describe.

• Any other details you would like to share about yourself or your experience?

Work Location: In person

Salary : $24 - $28