I-9 Product Manager

The I-9 Product Manager is an essential, strategic member of the Product team focused on deeply understanding Employment-centric markets including I-9 employment service solutions to drive the growth of their related portfolios. This role will collaborate within our Product team and across the organization to articulate a clear understanding of our offerings, provide important customer and market context to inform decision-making, and deliver new solutions throughout the product life cycle, alongside I-9/UC Product leadership.

This position is in the Equifax Workforce Solutions business unit, and works closely with Product Operations, Technical Product Management, Engineering, Sales and Marketing leadership, Legal and Compliance, Operations leadership team, and other cross-functional teams to deliver complete solutions. The right individual will thrive on problem solving, be comfortable leading interactions with new/prospective partners and will maintain close collaboration with internal peers to drive forward new product functionality.

The I-9 Product Manager will work a hybrid schedule, with Tuesday, Wednesday and Thursday in our Clayton office, and Monday and Friday can be remote.

What you’ll do:

• Lead research-based discovery of marketplace problems to identify and articulate opportunities for portfolio or adjacent growth
• Collaborate with key partner stakeholders to communicate external product vision and identify opportunities
• Partner with technical product managers, to inform their business requirements to enable delivery of new solutions
• Provides expertise to product counterparts for assisting in documentation creation and refinement for launching, implementing and supporting products
• Serve as the subject matter expert for relevant offerings, leading internal efforts to educate and support the portfolio with our counterparts across the organization
• Understand the regulatory environment our solutions exist within and work with our legal and compliance teams to enable solution strategy
• Provide expertise to customers helping consult on technology solutions and project the value of Equifax data assets with customers
• Provide support and/or subject matter expertise to the sales function during all phases of the sales cycle (lead generation, assessment of client’s needs, solutions design, proposal preparation, products/solutions presentations/training, and client support and relationship management throughout solution delivery/implementation)
• Connect the customers' analytics and technical environments to potential Equifax solutions, identifying and demonstrating value based upon customer needs
• Act as primary point of contact for tracking and reporting objectives, results, and metrics that drive performance of BU products
  
  

What experience you need:

• Bachelor’s degree in appropriate field of study or equivalent work experience
• Minimum of 5 years of product management experience in a SaaS/product-oriented software setting with hands-on involvement from both business and technical standpoint
  
  

What could set you apart

• Experience working with Form I-9, employment and/or software product solutions, compliance solutions or general experience
• Experience working with person-related databases is highly beneficial – though not required
• Demonstrated experience delivering new solutions and/or growing existing solutions in a SaaS environment
• Excellent people and management skills to interact with colleagues, cross-functional teams and clients/partners
• Polished communication skills, both presentational and written. Able to convey complex ideas to a variety of audiences
• Experience working with large data sets and how disparate data can be combined to provide solutions instead of just ‘more data’
• Strong experience interpreting and presenting data analysis
• Understanding of product roadmaps and balancing prioritization between external needs and internal constraints
• Understanding of the Product Life Cycle and how software products are designed, built and matured in an agile SaaS environment
• Experience with Product Methodology within the Pragmatic Marketing framework