What are the responsibilities and job description for the Bilingual Customer Service Representative position at EQUUS?
Job Description
Provides a friendly greeting and suggests the best route for a customer to get desired service based on a short conversation with each customer
Understands entire office operation sufficiently to direct customers appropriately
May summarize services to customers who ask what we do
Offers work application and encourages its completion when appropriate
May check for previous work registration or other service and updates MIS systems
Provides information about community resources
May provide job search assistance including direct referral to jobs in the database
Records those referrals properly
Assures that needed materials are available to the public near the office entry
Other duties as assigned
Provides a friendly greeting and suggests the best route for a customer to get desired service based on a short conversation with each customer
Understands entire office operation sufficiently to direct customers appropriately
May summarize services to customers who ask what we do
Offers work application and encourages its completion when appropriate
May check for previous work registration or other service and updates MIS systems
Provides information about community resources
May provide job search assistance including direct referral to jobs in the database
Records those referrals properly
Assures that needed materials are available to the public near the office entry
Other duties as assigned
Customer Service Representative (Bilingual)
Community Choice Financial Family of Brands -
CONROE, TX
Customer Service Representative (Bilingual)
Community Choice Financial Family of Brands -
Houston, TX
