What are the responsibilities and job description for the Bilingual Customer Service Representative position at Employment & Training Centers, Inc.?
Our Collections department is seeking a highly motivated Collector to join our team. The Collector focuses on collecting monies on delinquent property taxes on personal and business accounts. They are responsible for inbound and outbound calls in order to set arrangements for debt payment or establish debt payment schedules. Additionally, the Collector will also be responsible for maintaining accurate records of all collection activities. Therefore, the right candidate must have proficient computer skills, excellent communication skills, and a friendly demeanor.
This individual must be bilingual in English and Spanish. While you do not need any specific collections experience, the candidate should have a background in customer service. We will be assessing candidates’ transferable skills from previous employment.
Position Details:
Position Type: Full Time (Temp-to-Hire)
FLSA Status: Non-Exempt
Title: Collector
Salary: $ 33,280/$16 hourly rate
Scheduled Shift: M-F 8am – 5pm
Job Site: Houston, TX 77081
The following are some of the skills the ideal candidate should possess:
- Customer Service skills
- Bilingual in Spanish
- Punctuality
- Ability to retain and follow detailed instructions
- Team player
- Ability to multi-task
- Self-motivated
- Critical thinker
- Good verbal and writing skills
- Time Management
- Confident
- Negotiating skills
- Strong overall Microsoft Office skills
Salary : $16,000 - $33,280
