Homeless Outreach Case Manager

Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing! Join our devoted and passionate Team!
EveryMind is hiring a full-time Homeless Outreach Case Manager for our Adult and Community Services team in Rockville, Maryland. The ideal candidate will have previous experience in case management supporting severe mental health clients, experience working with substance abuse clients, the ability to effectively interact with a variety of individuals and managing caseloads

Why Join EveryMind?
EveryMind is a growing private independent nonprofit organization with 145 employees across 20 locations. We have served the community for almost 65 years by strengthening communities and empowering individuals to reach optimal mental wellness. We were recognized as a Top Place to work in Montgomery County, Maryland by Bethesda Magazine. EveryMind is consistently recognized for being an excellent place to work, offering a positive workplace culture and a competitive compensation package that is meant to provide a great lifework balance.
Our competitive compensation package includes:

• A Competitive compensation package
• Medical, dental, and vision insurance options
• 401K matching benefit
• Highly Generous Leave Schedule (Vacation, Sick, PTO, Volunteer days, Mental Health Days, Holidays, Birthday leave, and much more)
• Pay Increases
• Professional Development and Growth Opportunities
• Employee Assistance Program
• Flexible Schedule
• Referral Bonus Program
• Sensible Caseload management
• Employee Discount Program
• A great place to work

EveryMind is a growing private nonprofit with 145 employees across 20 locations. We have served the community for over 60 years by strengthening communities and empowering individuals to reach optimal mental wellness. As a trusted mental health resource, EveryMind offers programs and services that bring healing, hope, and wholeness to children, youth, adults, veterans, and families. EveryMind’s programs address a full spectrum of community needs through direct services, crisis prevention, and education.
EveryMind is consistently recognized for being an excellent place to work, offering a positive workplace culture and a competitive compensation package that is meant to provide a great lifework balance.
PRIMARY FUNCTION:
Responsible for providing outreach, engagement, assessment, and case management services to street homeless individuals age eighteen and older in Montgomery County, MD.

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ESSENTIAL DUTIES AND RESPONSIBILITIES: *

• Maintains flexible hours to regularly canvass and engage in outreach supports to both potential clients, active clients and community businesses. This includes regular evening and early morning availability along with support of the County PIT or other count efforts and surveys.
• Provides or arranges transportation, as needed, to/from appointments or attending with client when necessary. This does require the use of a personal vehicle capable of daily use and accommodating a client during business hours.
• Maintains records of all client interactions, referrals, written needs assessments, dispositions, and all client related paperwork per reporting guidelines. This includes internal tracking and county electronic records. Timely documenting and tracking all client interactions, related supports, and formulating observations into written needs assessments.
• Effectively utilizes County electronic health record database to enter clinical service plans, contact notes, and intake information. This includes regularly updating client data and profile to match county reporting requirements.
• Advocates on behalf of clients for needs, services, and supports while serving as link to and provide direct assistance with accessing resources, such as MANNA food donations, shelter, housing, financial entitlements, donation sites, DHHS, food stamps, Social Security, medical care, and all other County resources available to the client.
• Coordinates client mental health support and ongoing care with therapists, psychiatrists, and hospitals as needed.
• Submits reports and complies with Program Director requests for data reporting as needed.
• Develops case plans, monitors progress, and reassesses client needs and stage of change.
• Completes and engages in trainings as needed to support client needs and effectively perform duties.
• Other duties as assigned

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Minimum Qualifications*:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Bachelor’s Degree in a social services discipline.
Experience:
At least one year of experience in providing services to low-income, homeless, psychiatric, substance involved, or co-occurring adults.
Skills:
Excellent oral and written communication skills. Must be able to organize and prioritize. Experience with Microsoft Office platforms, Electronic Health systems and accurate data entry skills. Bilingual Spanish preferred.

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Working Conditions: *
The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is also required to travel to different locations. Therefore, the employee must possess a valid driver’s license and have access to a vehicle.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year