Store Manager

Job Summary:
The Store Manager will oversee a retail location’s staff and activities to achieve a profitable store location.

Supervisory Responsibilities :

• Interviews, selectively hires, and trains staff for the retail location.
• Organizes and oversees the schedules and work of staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and documentation of employees as needed and in accordance with company policy.

Duties/Responsibilities :

• Oversees staff and fulfills staffing needs for regular hours, as well as special events or high- traffic times.
• Maintains and motivates a positive sales team through communication, incentives, and evaluations.
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
• Plans, organizes, and coordinates sales, marketing, and budgeting.
• Develops, oversees, and maximizes retail budget and product inventory, purchasing, and sales.
• Ensures inventory data is correct by performing spot inventory counts and checks.
• Collaborates with regional managers and owners to develop, coordinate, and identify cost- effective advertising and hiring strategies.
• Uses company software to research, analyze, and track purchases.
• Ensures that the store always looks clean and inviting.
• Places and rotates merchandise to attract positive attention from customers.
• Performs other related duties as assigned.

Required Skills /Abilities :

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Strong leadership and management skills with ability to motivate staff.
• Excellent customer service abilities.
• Ability to develop and maintain budgets.
• Thorough understanding of company policies and practices.

Education and Experience:

• Bachelor’s degree in Business, Business Administration, or related field highly preferred, but less formal education with more on-the-job experience may be substituted.
• At least two years of retail and/or customer service experience highly preferred.

Physical Requirements:

• Prolonged periods standing in store and working on a computer.
• Must be able to lift up to 15 pounds at times.