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Business Process Analyst, Operations Center, Onalaska WI

External Brand
Onalaska, WI Full Time
POSTED ON 12/27/2022 CLOSED ON 6/5/2023

What are the responsibilities and job description for the Business Process Analyst, Operations Center, Onalaska WI position at External Brand?

Altra’s Project Management & Business Innovation department is looking for a strategic and creative problem solver to join their dynamic team as a Business Process Analyst. This role includes the responsibility of evaluating business systems and processes, eliciting business requirements, identifying options for improving business systems, and bridging the needs of the business with the use of technology.

The Business Process Analyst partners with Altra’s business units and develops an understanding of the structure, policies, and operations of the organization, to recommend solutions that enable the organization to achieve its goals. The Business Process Analyst will follow process improvement and project management disciplines when working on processes, systems, or projects to ensure successful completion of initiatives.

The Business Process Analyst role requires experience and abilities in the following areas:

  • Experience with process improvement, business process mapping of current and future states, and business requirements analysis in a credit union or banking environment.
  • Knowledge in importing data for use in software, spreadsheets, graphs, and flowcharts and with the ability to apply statistical and other research methods into system issues and products as required.
  • Ability to create systematic and manual operations procedures in both technical and user-friendly language.
  • Knowledge of programming languages, networks, and operating systems, in a general sense.
  • Understanding of process improvement and project management principles and disciplines.

Qualified candidates will be required to have an Associate degree in Business Analysis, Business Management, Management Information Systems, Finance, or related field. A minimum of one (1) to three (3) years of related work experience is required. Experience in a credit union or banking environment is preferred.

This position is 40-hours a week, Monday through Friday with work from home / remote work opportunities available. Altra’s corporate office is in Onalaska, WI, however, this position can be remote for the hired candidate.

To be considered for this position, candidates must be able to exercise independent judgement for decision making, as well as excellent listening, oral and written communication skills, and analytical, mathematical, and creative problem-solving skills. The Business Process Analyst must be highly self-motivated and directed and with the ability to prioritize, organize, multi-task and work independently. The Business Process Analyst is expected to execute tasks while under pressure while also working in a team-oriented, collaborative environment. An ideal candidate will have working knowledge of Visio.  

Pay and Benefits:

  • Competitive starting annual salary of $75,000 , depending on experience
  • Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options
  • Up to a 6% Employer-matched 401(k) additional 3% employer contribution
  • Paid time off, volunteer time off, and your birthday off (paid)!
  • Employee-only perks and discounts

Why work at Altra?

  • Commitment to community engagement with a focus on youth initiatives; diversity, equity, and inclusion; financial literacy; and Altra Gives Back campaigns, focused on giving back to the communities we serve!
  • Professional growth and advancement opportunities – job shadows, FBLA (Future Business Leaders of Altra) and peer mentorship programs, on-site training, tuition assistance, and our very own Altra University.
  • An Innovative and forward-thinking culture driven by our dedicated Business Innovation team.
  • An award-winning wellness program that promotes a work life balance and healthy living! Monthly challenges, employee assistance and chaplaincy services, membership discounts, and even a Fitbit for all employees on Day 1!

Altra is proud to be a Great Place to Work® certified company four years in a row; 93% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best life!

We support diversity in the workplace and are an Equal Opportunity Employer. Come join our team, it’s where YOU belong!

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