Golf Desk Agent

Overview

The Golf Shop Attendant will offer friendly and expedient service to the property’s guests and

assist the golf professional staff in golf shop operations, merchandise sales and other golf-

related activities.

Experience Required

Qualifications, Experience and Skill Requirements:

 Must have a friendly and positive personality

 Must have strong communication and interpersonal skills

 Must have basic computer skills

 Must be dependable and have a strong work ethic

 Knowledge about the game of golf preferred

Essential Responsibilities

Position Responsibilities:

 Process customer reservations for guests of the golf course

 Provides customer service to arriving guests to help expedite check-in process

 Arranges and displays golf shop inventory as necessary and directed

 Collects green and cart fees (and other revenue) from guests and executes other

processes in the POS system as trained

 Maintain clean and fully stocked customer use spaces and work areas

 Takes messages for staff or guests

 Assists in packing and unpacking inventory and golf operations supplies

 Assists in reconciliation of cash and accounts receivable charges to daily register at the

closing of the shift/day

 Assist or execute daily golf operations setup/breakdown as scheduled

 Perform other related duties as assigned by supervisor or manager