What are the responsibilities and job description for the Assistant Site Leader position at Fabulous Freddy's?
Job Title: Assistant General Manager
Location: Las Vegas
Job Category: Fabulous Freddy's Daily Operations
Position Type: Full Time (Sundays & Evenings required)
Job Mission:
The Assistant Site Leader ( Assistant General Manager) is responsible for upholding and consistently delivering the company's mission statement:
"The goal of the company is to provide a fabulous experience to everyone and their vehicles that is the highest in Quality, Convenience, Value, and Service."
Key Roles and Responsibilities:
- Comprehensive Knowledge of Car Wash Operations: Understand all operational aspects of the car wash, including staffing, equipment, scheduling, and customer service.
- Complete Knowledge of C-Store Operations: Manage convenience store operations efficiently, ensuring inventory control, stock replenishment, and exceptional customer service.
- Recruitment & Staffing: Lead the interviewing, hiring, and onboarding process for new employees, ensuring a high standard of talent acquisition that aligns with company values.
- Policy and Procedure Adherence: Maintain a thorough understanding and enforcement of Fabulous Freddy's operating policies, ensuring compliance at all levels of daily operations.
- Safety Compliance: Uphold and enforce safety procedures, regularly conducting safety meetings, ensuring compliance with OSHA standards, and promoting a culture of workplace safety.
- Employee Engagement & Morale: Foster a positive work environment that promotes teamwork, motivation, and high employee morale through effective communication, training, and leadership.
- Customer Relations: Ensure customers receive exceptional service at all times, handling complaints, addressing concerns, and fostering long-term customer loyalty.
- Inventory and Financial Oversight: Ensure accurate cash handling procedures, inventory management, and financial reporting are followed to minimize losses and optimize profitability.
- Shift Management: Supervise and manage shifts to ensure all staff are meeting performance expectations and operations run smoothly during all hours, including evenings and weekends.
Job Requirements:
- Must be at least 21 years of age.
- Able to obtain all required work cards for the role.
- Detail-oriented with the ability to follow instructions and ensure operational standards are met.
- Effective communication skills, both written and verbal.
- Minimum of 2 years of supervisory or management experience.
- Valid driver's license and reliable transportation.
- Experience with cash handling and basic financial management.
- Ability to work evenings and weekends, including Sundays.
Preferred Qualifications:
- Prior experience in car wash, retail, or service industries.
- Familiarity with point-of-sale systems
- Strong leadership and team-building skills.
- Demonstrated ability to problem-solve in fast-paced environments.
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