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Front Desk Agent

Fairfield Inn & Suites O'Fallon, IL
Fallon, IL Full Time
POSTED ON 8/5/2025 CLOSED ON 9/4/2025

What are the responsibilities and job description for the Front Desk Agent position at Fairfield Inn & Suites O'Fallon, IL?

Fairfield Inn & Suites O'Fallon, IL is looking for one Part-Time Front Desk Agent to join our 37 person strong team. We are located on 1180 Central Park Drive. Our ideal candidate is attentive, motivated, and reliable.

Shift Times:

3:00 PM-11:00 PM

7:00 AM-3:00 PM

Benefits

  • We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities

  • Greet and welcome guests in a friendly and professional manner
  • Check guests in and out efficiently
  • Answer phones, manage reservations, and assist with guest inquiries
  • Ensure guest satisfaction by resolving issues promptly
  • Communicate with housekeeping and maintenance teams as needed
  • Organize and schedule meetings as needed
  • Maintaining office cleanliness and organization of resources
  • Other duties as assigned by supervisors and management.


Qualifications

  • Proven experience working as a front desk agent or similar position
  • Must be available for both morning and evening shifts.
  • Knowledge of spreadsheets and word processing documents
  • Excellent customer service skills and courteous phone manner
  • Time-management and organizational skills

We are looking forward to receiving your application. Thank you.

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