What are the responsibilities and job description for the Front Desk Agent position at Fairfield Inn & Suites O'Fallon, IL?
Fairfield Inn & Suites O'Fallon, IL is looking for one Part-Time Front Desk Agent to join our 37 person strong team. We are located on 1180 Central Park Drive. Our ideal candidate is attentive, motivated, and reliable.
Shift Times:
3:00 PM-11:00 PM
7:00 AM-3:00 PM
Benefits
- We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phones, manage reservations, and assist with guest inquiries
- Ensure guest satisfaction by resolving issues promptly
- Communicate with housekeeping and maintenance teams as needed
- Organize and schedule meetings as needed
- Maintaining office cleanliness and organization of resources
- Other duties as assigned by supervisors and management.
Qualifications
- Proven experience working as a front desk agent or similar position
- Must be available for both morning and evening shifts.
- Knowledge of spreadsheets and word processing documents
- Excellent customer service skills and courteous phone manner
- Time-management and organizational skills
We are looking forward to receiving your application. Thank you.