What are the responsibilities and job description for the Front Desk Receptionist position at Family Practice Medical Center?
Front Desk Receptionist
Duties:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate person or department
- Schedule appointments and manage the appointment calendar
- Check-in patients, verify insurance information, and collect necessary paperwork
- Assist with patient registration and intake process
- Maintain patient records and update information as needed
- Handle billing inquiries and process payments
- Provide excellent customer service and address patient concerns or questions
- Manage office supplies and maintain a clean reception area
Requirements:
- Previous experience working in a dental office or similar front desk role preferred
- Familiarity with phone systems and computerized scheduling software
- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Knowledge of dental terminology and procedures is a plus
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- High school diploma or equivalent required
Join our team as a Front Desk Receptionist in our busy dental office. In this role, you will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. We offer competitive pay, a supportive work environment, and opportunities for growth within our practice.
If you have previous experience in a dental or medical office setting, excellent communication skills, and a passion for providing outstanding patient care, we would love to hear from you. Apply today to join our team as a Front Desk Receptionist!
Job Types: Full-time, Part-time
Pay: $13.00 - $19.38 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
Work Location: In person
Salary : $13 - $19