Family Advocate

Title: Family Advocate

Reports to: Program Director

Hours: Monday-Friday 10am-6pm. 2 weekday evenings per month. 4-5 events a year which could include nights/weekends.

Pay: Hourly Rate, 40 hours a week $23-$28 an hour

Overview

Family Promise Rochester is committed to facilitating the empowerment of homeless and low-income families within the Rochester, Minnesota area, fostering sustainable independence through a community-driven approach.

Responsibilities

Case Management (.6FTE):

• Screen prospective program participants for emergency shelter and diversion and prevention.
• Perform guest intake process to include orientation to the program, needs assessment and development of an individualized case plan.
• Perform guest exit process to include exit interview and moving plan.
• Execute all in-house programming initiatives for the Family Promise Program, ensuring seamless implementation and alignment with program objectives and participant needs.
• Assist Program Director in planning and facilitating Life Skills classes to current and graduate families.

Community Engagement (.1FTE):

• Represent the organization with the local Continuum of Care and other community networking events related to homelessness.

Program Management (.3 FTE):

• Implement and advance the goals of core Family Promise Rochester Programs, ensuring their effective execution and alignment with organizational objectives.
• Execute updates to program policies and procedures as required, ensuring alignment with evolving organizational needs and industry standards.
• Manage daily operations to support program objectives.
• The family advocate is responsible for maintaining up-to-date and accurate client data, diligently recording all interactions, progress, and relevant information. This entails meticulous record-keeping and note-taking to ensure comprehensive documentation of each client's journey and facilitate informed decision-making and effective support provision.

Additional Responsibilities:

• The schedule is anticipated to encompass at least one evening shift per week and one weekend day per month, or a comparable combination thereof. Flexibility in scheduling is essential for this role, as it may necessitate availability during weekends and evenings to accommodate meetings with families and fulfill job responsibilities effectively.
• A valid driver's license is required, along with a readiness to utilize the Family Promise Rochester vehicle for guest transportation, or alternatively, one's own vehicle if needed (with mileage reimbursed).
• The role may involve occasional lifting of materials and donations, as well as assisting with the relocation of families into their own apartments.
• Provide support at fundraisers and special events as required, contributing to the success of these initiatives through various tasks and responsibilities.
• The Family Advocate is required to compile and write a detailed monthly report for the Program Director, which will be presented at the board meeting

Education, Experience and Skills:

• The ideal candidate will demonstrate enthusiasm, sound judgment, initiative, and a commitment to assisting families in achieving positive outcomes. A proactive and adaptable attitude, with a problem-solving mindset, is essential.
• A four-year degree, in fields such as BSW, psychology, or a related discipline, is preferred.
• Candidates should possess a minimum of three years of direct service experience in areas such as employment placement, housing/shelter, or family services.
• Proficiency in case management skills including trauma-informed care, rapid re-housing, housing-first, and a strength-based approach is expected.
• Strong attention to detail, the ability to manage projects in a fast-paced environment, prioritize tasks, and work autonomously while exercising good judgment are crucial.
• A positive attitude is paramount, serving as a role model for the families we assist.
• Proficiency in computer programs and a proven track record of effectively tracking outcomes and documenting case notes are required.
• Comfort working with diverse constituents, including guests, volunteers from faith communities, corporate partners, and foundation partners, is essential.

Benefits:

• This is a full-time position offering a health care stipend, paid time off (PTO), and holiday pay. Additionally, mileage reimbursement is provided for work-related travel.

Work Environment:

• The Family Advocate will report directly to the Program Director.
• Occasional lifting of materials up to 50 lbs may be required.
• Family Promise a dedicated small staff and a vast network of volunteers .
• This position is ideal for individuals passionate about assisting families in achieving their goals.
• All other duties and expectations will be assigned as needed.

Please email resume and cover letter to Erin Sinnwell @ esinnwell@fprochestermn.org

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 40 per week

Language:

• Bilingual (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Rochester, MN 55901 (Preferred)

Ability to Relocate:

• Rochester, MN 55901: Relocate before starting work (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $23 - $28