What are the responsibilities and job description for the SUPERVISOR position at Family Service League Inc.?
Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island’s most vulnerable citizens.
SUMMARY
Family Service League is seeking a Full-Time Supervisor to assist the DASH Clinical Director to provide clinical and administrative oversight and guidance to a 24 hour per day, 7 day per week outpatient crisis stabilization program that includes a 24 hour crisis hotline and mobile response team.
RESPONSIBILITIES
- Provide clinical and administrative oversight to the staff of the crisis stabilization program, crisis hotline and mobile response team so that each can attain program and Agency goals.
- Ensure programmatic compliance with related regulations and agency policies.
- Monitor the program schedule, ensure proper staffing and look for coverage to fill gaps.
- Provide training for all program staff on agency policy, use of the EMR, clinical response, de-escalation, and crisis intervention.
- Hold regular team meetings and case conferences.
- Ensure the health and safety of staff and clients during emergencies.
- Provide clinical backup when necessary.
- Maintain relationships with local law enforcement, emergency management, hospital systems and other key stakeholders.
- Ensure appropriate linkages and follow up occur.
- Coordinate with Information Technology staff regarding the use of technology tools and computer applications.
- Utilize data and other reports to monitor program outcomes, follow up with staff and to inform decisions.
- Evening and weekend hours required and rotate weekend on call coverage.
- Abided by FSL’s Code of Ethics.
- Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
- Communicate effectively, both verbally and in writing.
- Foster Teamwork, work cooperatively and effectively with others to set goals, resolve problems and make decisions.
- Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
- Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
QUALIFICATIONS
Master’s level degree required.
A licensed clinical degree required (such as Ph.D, Psy.D., LCSW, LMSW or equivalent).
At least 3 years prior experience in the management and clinical oversight of clinic-based programs (OMH and OASAS experience preferred) including serving clients with co-occuring disorders required.
At least 1-year supervisory experience required.
Excellent verbal and written communication skills are required.
Computer proficiency, including Microsoft Office, required; experience with EHR preferred.
We offer a generous benefits package including the following:
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts and more!
Home Department: DASH
Total Hours: 35
Hiring Manager: Brooke Morris
“Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse workforce that meets the needs of our clients and the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified.”