What are the responsibilities and job description for the 988 Lifeline Counselors - In-person or Remote position at Family Services of Northeast Wisconsin Inc.?
Are you ready to work for an employer who cares about your wellbeing? Family Services cares about their team and in addition to their excellent benefit package, they are now offering a staff sabbatical program. Being the helper is hard work and Family Services doesn't want you to burn out!
Family Services is a non-profit organization that protects, heals and cares for children and families throughout Northeast Wisconsin. Family Services is strongly committed to protecting children and vulnerable individuals from abuse and exploitation. When traumatic situations occur, our staff is there to assist the individual or family with their journey of healing and recovery. Family Services cares for individuals who are isolated, abandoned or just need help developing the skills to live successfully.
Our 988 Wisconsin Lifeline provides high quality, comprehensive crisis counseling services via call, text and/or chat for consumers experiencing thoughts of suicide in addition to support and assistance services for Wisconsin residents experiencing emotional distress. Due to continued growth, 988 Wisconsin Lifeline has openings for full-time in-person and remote Lifeline Counselors working 2nd, and 3rd shifts. Remote candidates must reside in the State of Wisconsin. In-person candidates work from our Brown County location. Team members work a 2-2-3 rotation, enjoying every other three-day weekend off! 988 Wisconsin Lifeline services are available 24/7, 365 days a year, including holidays. Candidates are expected to be available for regular shifts throughout the year. Enjoy a shift differential while working 2nd, 3rd and all Weekend shifts.
Qualified applicants will have a minimum of a Bachelor's degree or equivalent experience; a Bachelor's degree in the Human Services field is preferred. Extensive training is provided. Applicants with Master's degrees and/or credentialed (LPC-IT, CAPSW, LPC, or LCSW) are encouraged to apply. Competitive compensation is provided for these positions. Successful candidates are committed to our mission and have strong communication, self-initiative, professionalism, and organizational skills.
For candidates considering the remote work option: Remote workers must reside in the State of Wisconsin and work must only occur while in the State of Wisconsin. Remote workers must have a private, confidential workspace and have the ability to double lock any confidential information kept at home and appropriately dispose of any confidential information stored at home (i.e. shredding). Additionally, Remote workers must have the capacity to plug their computer/phone directly into their modem/router and provide an internet speed report verifying high speed internet services.