Cafe Manager

Farmhouse Table Cafe Manager

Joining the team at Farmhouse Table Food is more then just joining a company-it's joining an environment with a mission. We are a catering company dedicated to building a community in Rochester that is built around the amazing fresh, local ingredients available in the region. And with over 65 local partners we are bringing the farm-to-table movement to Rochester with force!

Come join our growing team as we continue to expand and find more ways to bring food to the community that features some of the best local ingredients available!

A Cafe Manager with Farmhouse Table Food is an experienced, organized, and customer service focused professional who works in conjunction with multiple departments, their team, and leadership to manage daily operations, maintain cleanliness standards, and enforce company policies. The Cafe Manager will identify, develop, and implement strategies to improve operational effectiveness, drive revenue, and foster an exceptional experience for guests at the downtown Café location. They will oversee budgets, track and report daily revenue/expenses, manage cash handling, and work to increase profit margins. At Farmhouse Table Food the Cafe Manager is also responsible for ensuring the standards of conduct, compliance, and service are upheld, maintaining a well-trained staff, and communicating opportunities for additional development for the team, and ensuring food/beverage preparation quality. The Café Manager will assist with menu planning, costing, pricing, and partner with leadership in implementing promotions to attract customers. The Cafe Manager will be responsible for being able to fill in for absent staff to ensure operations are running smoothly and drive an exceptional experience for guests.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

· Staff Management including recruitment, training, scheduling, and supervising cafe staff. Fostering a positive work environment and setting performance standards.

· Manage daily workflows, maintain cleanliness, ensuring equipment is functioning, and enforce company policies.

· Maintaining adequate inventory levels, ordering supplies, manage vendors, and controlling costs and food/beverage preparation quality.

· Oversee budgets, owning consistent reporting to track revenue/expenses, manage cash handling, and work to increase profit margins.

· Addressing customer & partner inquiries, resolving issues, and ensuring a positive experience.

· Creates, presents, & implements marketing strategies/promotions, assisting with menu planning, costing, and pricing.

· Establish and maintain safety and cleanliness standards and ensuring compliance with regulations.

· Fill in for gaps in staffing to ensure consistent operations and an exceptional guest experience.

Minimum Qualifications (Knowledge, Skills, and Abilities)

· 3-5 years’ proven experience working in a leadership capacity in a Café or food service environment.

· Associates degree or equivalent experience preferred.

· Strong organizational skills.

· Excellent communication skills in multiple formats (phone, email, and interpersonal).

· Problem-solving skills.

· Customer service focus and skill set.

· Time management and ability to multi-task.

· Schedule flexibility.

· Understanding and certification for food safety regulations.

· Proficient in creating, understanding, and communicating reporting in multiple formats.

· Proficient in Google suite (Gmail, Calendar, Sheets, Docs, etc.).

· Valid Driver’s license and reliable transportation to work.

· Excellent customer service skills and mindset.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

· Sitting and standing for prolonged periods.

· Ability to lift 50 pounds independently.

· Ability to lift up to 100 pounds with another team member.

· Comfort in busy and/or loud environments with many people around.

· Working in a hot/cold environment.

· Ability to independently navigate multiple flights of stairs regularly.

· Engaged in an environment where alcohol is present.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience:

• Cafe: 3 years (Required)
• Cafe Management/Leadership: 2 years (Required)

License/Certification:

• ServSafe Certification (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Ability to Commute:

• Rochester, NY 14604 (Required)

Ability to Relocate:

• Rochester, NY 14604: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20 - $24