What are the responsibilities and job description for the Product Support Associate position at FBL Financial Group, Inc.?
Product Support Associate
**Will be filled at the appropriate level based on experience**
Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You’ll Do: As a Product Support Associate you will support the implementation of property-casualty insurance products that comply with laws and regulations and meet client/member needs. Other duties include:
· Serve as the team lead for understanding and addressing operational issues related to our products
· Monitor and document ISO, NCCI, and other advisory organizations changes.
· Implement solutions to legislative, regulatory and other compliance issues.
· Manage and document insurance department filings.
· Maintain and distribute product manuals and supporting documentation.
· Submit programming requests and provide programming requirements and supporting material as needed.
· Support the Products area with miscellaneous research and other support.
What It Takes to Join Our Team:
· A positive self-starter with a passion for learning, executing, and improving processes.
· Detail-oriented with an appreciation for quality control and documentation.
· Ability to prioritize and manage multiple tasks.
· Strong organizational, planning, and communication skills.
· Associate Degree in a business-related field plus three years relevant industry experience.
· Ability to read, write and speak the English language.
Applicants should be proficient with Microsoft Word and Excel. Prior experience with commercial property-casualty insurance and a demonstrated history of pursuing industry designations is preferred.
What We Offer You: When you’re on our team, you get more than a great paycheck. You’ll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, casual Fridays and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and even an onsite medical clinic. Farm Bureau....where the grass really IS greener!
If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!
Work Authorization/Sponsorship
Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.
