What are the responsibilities and job description for the Loss Prevention Specialist | Scottsdale, AZ position at Feature?
JOB DESCRIPTION: Retail Loss Prevention
Title: Retail Loss Prevention Reports To: Store Manager Location: Scottsdale, AZ
COMPANY DESCRIPTION:
FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, we took a passion for sneaker culture and turned it into a movement of art fashion, cultivating premium menswear from all over the globe. We’re home to over 120 of the most exclusive top-tier brands, from Nike and Stone Island to Off-White and Comme des Garçons, including our private label brand of essential cut and sew apparel. At FEATURE, we’re in a never-ending pursuit of the latest and greatest niche brands and are always evolving while offering some of the most exclusive, limited-release products in the world. We are now rapidly expanding with the success of our online store, our flagship location at Wynn Las Vegas, our original store in Chinatown, our brand-new location in Calabasas, CA, and the soon to open location in Scottsdale, AZ.
Retail Loss Prevention:
We are excited to add this critical member to the FEATURE Team. The purpose of this position is to be a presence and a deterrent from possible theft in the FEATURE brick and mortar locations. This position is strictly hands-off, and any issues will be relayed directly to the store manager.
RESPONSIBILITIES:
- Be present on the sales floor at all times unless on lunch or break.
- Be watching the iPad provided for surveillance of any blind spots or areas that do not have constant sales associate presence.
- Greet the guests as they come in and as they exit with “Hello, welcome in” and “Thank you for stopping by.” Be kind as you are the first face the clients see when entering the store, and we want to start the client experience positively.
- This is NOT a security position.
- Write reports for any issues that arise and present them to the store manager.
- Check hourly for empty hangers on display and watch cameras to find where the product went.
- Check cases to ensure they are locked hourly
- Inform guests of our bag policy
- The position is required to stay in the store until all guests have left after store closing.
QUALIFICATIONS:
- Previous loss prevention experience is preferred but not required
- Physically able to stand for long hours.
- Be friendly and have the ability to deescalate any situations
- Take Pride in your work.
