What are the responsibilities and job description for the Senior Account Manager position at Federated Service Solutions?
Position Title: Senior Account Manager
Location: Plymouth, Michigan (Remote/Hybrid)
Reports To: fssGO Sales Manager
Department: Sales/ Growth
Job Type: Full Time, Exempt
About Federated Service Solutions:
Founded in 2004, Federated Service Solutions is a dynamic and innovative technology company dedicated to helping businesses do business better. We are committed to fostering a collaborative and inclusive work environment where all employees can thrive and contribute to our shared success. We do this by creating a culture of accountability, aligning our strategies and policies with the company's goals, vision, and values, and exceeding customer expectations by putting the right people in the right seats. Join us and be a part of our exciting journey towards growth and excellence.
About the Role:
This position is responsible for cultivating existing and new customer accounts and working with the sales engineering team to develop our OEM partner channel. The primary goal is to deliver exceptional customer service on a day-to-day basis while always identifying opportunities to grow revenue.
Responsibilities
- Managing relationships with our existing and new customers
- Build and maintain a pipeline of business through your customer portfolio
- Pitching new business opportunities, creating proposals, cross-selling, and upselling
- Working with OEMs to establish partnerships and discover sales opportunities
- Closing business opportunities and ensuring a successful launch
- Participating in weekly sales meetings to review metrics, quarterly goals, and open issues
- Regularly update CRM and reporting tools
Who we are looking for:
A person that enjoys developing and maintaining strong, long-lasting relationships. Can work collaboratively with colleagues and clients to solve problems and is successful at closing opportunities. They demonstrate a track record of reliability and follow-through and can manage their workload and deadlines independently. Communication, follow-through, and building trust are vital to success. Someone who is a motivated self starter, resourceful, has an aptitude for learning new technology systems, detail orientated and proactive.
Qualifications:
- 3 years of sales experience (minimum)
- 4 year college degree in sales, marketing, technical, business, communications or relevant field
- Low-Voltage, IT, vehicle telematics, and/or service industry experience (preferred)
- Technology system experience (MS Proficiency 7 years)
- Stakeholder Management
Our Benefits:
Competitive Compensation
Remote or Hybrid Positions
Focus on Culture and Employee Engagement: Emphasizing work-life balance.
Paid Time Off
Medical/Dental/Vision Plans: Starting the first of the month following hire date.
401(k) Company Match
Profit Sharing
Flexible Schedule
Life and Disability Insurance
Employee Discounts, Employee Referral Bonuses
Federated Service Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on any legally recognized protected class under federal, state, or local law. To read more about Equal Employment Opportunity (EEO) please visit www.dol.gov