Network Technician-Local to SC

FedTec is seeking Network Technician

Location: 293 Greystone Columbia SC 29210

Job Overview:

FedTec seeking an experienced Network Technician with a strong foundation in enterprise desktop support, Windows system administration, and network troubleshooting. This role involves working independently with minimal supervision to support, maintain, and optimize end-user computing environments across distributed locations. Responsibilities include configuring and maintaining hardware, software, printers, and ensuring reliable network connectivity across agency regions.

Key duties include responding to and resolving tickets via a service management platform, conducting Active Directory updates, performing SCCM-based deployments and system configurations, and supporting remote and onsite users with a variety of technical issues. The role also monitors and mitigates cyber threats such as malware, ransomware, trojans, and keyloggers, contributing to a secure computing environment.

Responsibilities:

· works under limited supervision in the administration, planning, installation, configuration, maintenance, and support of computer hardware, software, printers, and network connectivity.

· updates tickets in the ticketing system on all it-related issues and assists helpdesk personnel with lower tier support when requested.

· monitors cyber threats, attacks, and vulnerabilities such as viruses, ransomware, worms, trojans, keyloggers, adware, bots, rats, and logic bombs.

· participates in network troubleshooting for connection-based issues between endpoint devices and distribution switches.

· processes inventory and maintenance requests for computer systems and printers on the network.

· conducts and aids in inventory of computer equipment across all agency regions of sc.

· assists in preparing new systems and devices for employees.

· updates active directory information for users and conducts password resets and system configuration updates using SCCM.

Required Skills & Experience:

· experienced in enterprise desktop support and customer service.

· skilled in desktop administration for windows 7 and windows 10.

· Demonstrative abilities to troubleshoot desktop, printer, network and MDM iPhone ISSUES.

· Excellent customer service and communication skills via phone, email, and in-person, working with a wide range of situations and personalities

· Must be able to efficiently perform remote and onsite technical work. Could be supporting people at different sites.

· must be able to update user and system information in active directory and SCCM.

· IT network, virtual environments, Database, and storage

· WINDOWS 10 or 11 ENTERPRISE

· GPO (Windows Group Policy Object) Administration

· Windows Security - Group Policy

· VoIP

· Windows SERVER 2019

· M365

Required Education:

· Bachelor's Degree or MASTER’S DEGREE IN COMPUTER SCIENCE, OR INFORMATION SYSTEMS/TECHNOLOGY MANAGEMENT Or equivalent work experience.

Preferred Skills (rank in order of Importance):

· strong personal, ethical, and moral standards

· good understanding of Desktop Support concepts for the enterprise as it relates to troubleshooting network endpoints.

· good interpersonal skills

· proactive and Self-motivated

· Self-starter with the ability to prioritize workload and manage time.

· Willingness to learn new things and take ownership.

Preferred Certifications:

· A

· Network

· Security

· MCSA: Windows 10

About FedTec: FedTec is a Woman-Owned Small Business headquartered in Reston, VA, with additional locations in over 40 states. We are a dedicated team of visionary individuals committed to innovative technology and forward-focused methods. Our mission is to modernize and redefine the future of public sector agencies and the people they serve, through innovative technology-powered solutions and exceptional operational support. We provide world-class digital consulting, infrastructure, and cyber security services. As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions. When you join FedTec, you become part of a family. We prioritize your safety, health, and happiness through our FedTec Total Well-Being program, which includes:

• Health & Wellness: Medical, dental, and vision plans with Telehealth virtual care and resources for physical and mental well-being.
• Time to Recharge: Generous paid time off to relax and rejuvenate.
• Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
• Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
• Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth.
• Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.

Visit https://fedtec.com/ to learn more about who we are and where you can make an impact!

Job Types: Full-time, Contract

Pay: $50.00 - $60.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $50 - $60