What are the responsibilities and job description for the Inside Sales Representative position at First Credit Services Inc?
Job Summary
First Credit Services is seeking an experienced Inside Sales Account Manager to work out of our New Jersey corporate office.. The successful candidate will focus on acquiring additional revenue streams from existing clients as well as bringing on new clients who can benefit from our service offerings. We are looking for sales oriented professionals who value productivity and customer engagement.
Join Our Team
First Credit Services, Inc. is a premier A/R Management and Collection Agency working within the collections industry. Being leaders in the industry, we remain at the forefront of CFPB and regulatory compliance. We stand at an A rating by the Better Business Bureau. As a national debt recovery agency; we have been pioneering innovative and effective collection and decline management programs since our inception in 1993. With our state of the art technology and computer systems, we focus on customer service driven collections.
Why choose First Credit Services?
We are proud to be awarded the prestigious "Best Place to Work in Collections" recognition for 2014, 2015, 2016, and 2017. When you become part of our First Credit Services family, you're not just accepting a job but an invitation to advance your career and build leadership skills for the future. Beyond financial stability, PTO, and paid training, we offer excellent compensation which includes a base salary aggressive commission structure. As a true pay-for-performance organization, your career path and compensation are clearly defined by your work productivity and drive to succeed.
We Offer:
- Vibrant and Professional work environment
- Competitive base salary
- Aggressive Commission structure
- Benefits after 60 days of employment; Medical. Dental, Vision, & Life Insurance
- PTO & Sick Time
Responsibilities:
- Call existing and prospective customers, explain details of the different services offered and closing the sale
- Develop and implement customer retention strategies
- Participate in and improve upon company branding
- Ability to recognize triggers based on client behavior and engage clients that are requesting to terminate or downgrade services
- Operate the CRM (customer relationship management) systems and ensure authentic information is available with the company, experience with Salesforce is a plus
- Build and strengthen client relationships
Requirements:
- Minimum 3 years’ experience in Sales Account Management
- Exceptional verbal and written communication skills with a high level of confidence
- Creative thinker and should possess the ability to resolve critical problems
- Good organizational skills, time management skills and goal oriented
- Working knowledge and experience with Microsoft Outlook and Excel
- Comfortable working in a fast-paced environment