What are the responsibilities and job description for the Treasury Management Representative position at FIRST STATE BANK?
Job Details
Description
Join Our First State Bank Family!
First State Banks mission is to treat the community as our home, customers as our neighbors, employees as our family, and by so doing, create value for our shareholders. Our Core Values are: Genuinely Care, Trust, Relentless Improvement and Accountability. All FSB employees perform their daily job responsibilities following these guiding principles in all aspects.
Benefits of Working at First State Bank:
- Growth Opportunities
- Employer Paid Employee Health Insurance
- Vision, Dental and Other Great Benefits
- 401K and Employee Stock Ownership Match Options
- Paid Time Off
- Paid Federal Holidays
Summary
The Treasury Management Department is responsible for providing excellent customer service and back office support for First State Bank’s business-related products and services, such as, ACH Origination, Business Bill Pay, Business Online Banking, Positive Pay, Remote Deposit Capture, RemitPlus Services and Online Wires. This department is also responsible for the daily processing of wire transfers, large NSF items and Lockbox items.
Essential Job Duties & Responsibilities:
- Provide excellent customer service to both external and internal customers of the Treasury Management Department
- Receives and processes Treasury Management cases sent electronically
- Receives and processes wire transfer requests sent through various methods
- Provide general service and support by phone regarding various Treasury Management services
- Receives and processes Lockbox items
- Monitors and processes large NSF items
- Prepares and provides notification and correspondence to customers
- Participate in selected civic activities to promote growth and development in the community and a positive image for the bank as approved by management
- Communicates effectively with Fraud Department and BSA Department on suspicious wire transfer activity
- Verifies daily, weekly & monthly reports as assigned
- Properly document customer activity through Bank’s CRM to ensure all information is archived accurately
- Coordinates with Officers regarding various approvals including wire transfers and other Treasury Management limit increases
- Coordinates with Officers and Deposit Operations Department to process daily NSF items
- Presents Treasury Management topics at employee/officer/branch meetings as requested by management
Other Job Duties As Assigned
This job description is subject to change at any time.
Qualifications