Renewal Manager - Government EBT

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Job Description

We are FIS. Our technology powers the world’s economy, and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the team:

As a Renewal Manager, you’ll be part of a team of self-motivated, high-achieving sales professionals striving to renew current partnerships with FIS customers across designated market segments and product suites in North America. You will collaborate with State & Federal Agencies as well as Partner organizations to drive FIS’ Government Electronic Benefits Transfer (EBT) programs with endless opportunities for success.

About the role:

This role will focus on renewing Government contracts and ensuring compliance with program requirements. By providing industry-leading solutions, strategic products, and industry expertise, you’ll retain and drive some of the most exciting new technology in fintech while advancing the way the world pays, banks, and invests.

What you'll be doing:

• Working with current FIS customers to retain their business
• Identify current contracts approaching expiration to initiate and conduct retention discussions with the relevant customer
• Prepare and present overviews of the client’s current FIS relationships and product suites to establish a baseline understanding of the business involved in the renewal
• Prepare, present, and negotiate pricing proposals to retain the client relationship
• Present and negotiate updated contract documents to retain the client relationship
• Identify “next best” or new products the customer can use to grow their business and facilitate incorporation of those into the renewal discussions.
• Drive renewal strategies specifically for Government EBT programs, ensuring compliance with federal and state regulations and program integrity.
• Partner with internal teams to align on EBT program enhancements and future roadmap opportunities.

What you bring:

• Expert negotiation and communication skills
• Experience in negotiating contracts in the Banking/Payments Industry –
• Experience presenting to all levels of the organization, including CEO/CIO/COO
• Experience and skills across the full suite of Microsoft Office products (Word, Excel, PowerPoint, SharePoint)
• Strong understanding of Government EBT programs, including operational processes and compliance requirements.

Added bonus if you have:

• Knowledge of FIS’ products and services
• Knowledge of the Banking or Financial services industry
• Knowledge of Government EBT
• Experience with Financial Technology software, services, and capabilities
• Familiarity with state and federal procurement processes and contract lifecycle management desirable.

What we offer you:
At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.