Counseling Center Coordinator

Description

POSITION SUMMARY:
The Counseling Center Coordinator manages the business transactions, scheduling, building maintenance and coordination of communication with therapists, practicum students, clients, and clinical supervisors.  Effective written and oral communication skills are essential.  The individual needs a basic understanding of confidentiality to ensure that all transactions are maintained in a confidential manner. 
ESSENTIAL FUNCTIONS:
•    Assist in organizing volunteers including work study students or peer counselors to work in the Counseling Center.
•    Develop written and electronic communication for all staff 
•    Execute the scheduling of clients, maintenance of therapists and practicum students’ schedules and organizing the space allocation during office hours particularly during high peak times. 
•    Maintain statistics on usage of services.
•    Provide a welcoming environment for clients in the waiting area and potential clients who come during a walk-in period
•    Implement purchasing requests and associated paperwork
•    Assist the Counseling Center Director with any special projects or assignments deemed necessary.
SECONDARY FUNCTIONS:
•    Perform other duties as assigned by the leadership of the Counseling Center Director

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
•    The candidate must be proficient in word processing programs including Microsoft Word and Excel
•    Exceptional written and verbal communication skills. 
•    Experience with good customer service models.
•    Maintain strict confidentiality and discretion regarding center matters and visits.
•    Ability to manage multiple projects at once is key to this position’s success. 
ORGANIZATIONAL RESPONSIBILITY:
No Direct Reports
 

Qualifications

QUALIFICATIONS:

Education: A high school diploma and applicable work experience in the health care field is required.
Experience:  2 years [or relevant level of years] related experience or equivalent role.
Licenses or Certificates:  [None].
Additional Requirements: A background and/or credit check will be required of the successful applicant. An official transcript (if applicable) and names, addresses and phone numbers of three (3) references will be required of the successful applicant.