What are the responsibilities and job description for the Design Associate position at Floor Coverings International - Consultx?
Job Title: Design Associate (In-Home Sales)
Company: Floor Coverings International
Location: Spokane, WA & North Idaho
Job Type: Full-Time
Compensation: Base Commission Performance Bonuses
Report To: Sales Manager / Franchise Owner
Company: Floor Coverings International
Location: Spokane, WA & North Idaho
Job Type: Full-Time
Compensation: Base Commission Performance Bonuses
Report To: Sales Manager / Franchise Owner
About Floor Coverings International
Floor Coverings International is the #1 in-home flooring brand in North America. We provide a high-touch, convenient, and personalized flooring experience that brings the showroom directly to the customer’s door. Our proven sales process, extensive product selection, and white-glove customer service have made us a leader in the industry.
Position Overview
Are you a high-performing salesperson who thrives on closing deals, meeting goals, and helping customers make confident purchasing decisions? As a Design Associate at Floor Coverings International, your primary role is in-home sales — driving revenue and customer satisfaction by guiding homeowners through their flooring purchase from consultation to close.
This is not a retail or showroom position. You’ll be out in the field, meeting with warm leads, utilizing our mobile showroom, and executing a proven sales process that converts.
Key Responsibilities
- Drive sales performance by executing in-home consultations that lead to closed deals
- Follow a proven, structured sales process to maximize conversions and average ticket size
- Quickly build rapport and trust with homeowners during consultations
- Present product solutions that align with the customer’s needs, lifestyle, and budget
- Accurately measure spaces, estimate job costs, and prepare compelling proposals
- Follow up with all leads and prospects to move them through the sales pipeline
- Meet or exceed monthly and quarterly sales goals
- Coordinate closely with project and installation teams to ensure smooth project delivery
- Utilize CRM to manage pipeline, schedule appointments, and track sales metrics
- Maintain product knowledge across a wide variety of flooring solutions
Performance Metrics
- Monthly/Quarterly Sales Volume
- Close Rate on Leads Provided
- Average Ticket Size
- Customer Satisfaction Score (Post-Sale NPS or Google Reviews)
- Speed to Follow-Up & Proposal Delivery
Qualifications
- 2 years of successful experience in in-home sales, B2C sales, or high-ticket sales
- Proven ability to close deals and hit or exceed sales targets
- Excellent interpersonal, communication, and persuasion skills
- High level of personal accountability and self-motivation
- Tech-savvy: comfortable using tablets, CRM systems, and digital estimating tools
- Willingness to travel daily across Spokane, WA and North Idaho
- Professional appearance and strong presentation skills
- Reliable vehicle and valid driver’s license
- Basic understanding of interior design or home improvement is a plus (not required)
Join a Winning Team
If you’re a motivated, goal-oriented sales professional who loves meeting people and closing deals, Floor Coverings International is the place for you. Build a career with uncapped income potential and the satisfaction of helping homeowners make confident flooring decisions.
Apply now to start your journey with Floor Coverings International of Spokane & North Idaho!
Flexible work from home options available.
Salary : $100,000 - $120,000