What are the responsibilities and job description for the Director, Benefits position at Forrester Research, Inc. (US)?
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future. About This Role: The Director Of Benefits leads the Forrester global benefits team to develop competitive programs that attract, reward, and retain employees. This person evaluates the effectiveness of existing benefit offerings, policies, and guidelines and ensures they are market competitive, cost effective, and aligned with company goals. This individual works in partnership with external providers and benefits team consultants to ensure the company is positioned competitively, stays current on trends/changes, and is legally compliant. Job Description: Lead the design, development, implementation, administration, and communication of our benefit programs globally, including health and welfare benefits, retirement, and holistic wellness programs. Develop and maintain a comprehensive benefits strategy that is equitable, scalable, and comprehensive. This strategy is grounded in Forrester’s business objectives and core values. Manage the global benefits team that supports employees in more than 15 countries. Ensure the deployment of Forrester’s benefits programs, including benefits renewals, open enrollment retirement, and wellness programs. Act as a thought leader in employee wellness strategies and develop engaging and contemporary programs that inspire and meet the needs of a diverse and distributed workforce. Collaborate with the HR business partners to advise and influence business leaders in implementing benefits and strategies that are supportive of the company’s strategic goals, drive engagement, and link to Forrester’s initiatives and priorities. Maintain a good pulse on global market data and drive bold programs to ensure competitiveness in the marketplace. Partner with finance to budget for any benefit enhancements. Develop analytics, metrics, and dashboards around benefits programs and other key people areas to evaluate the effectiveness of the program and inform the program direction in the future. Build and sustain collaborative relationships within Forrester (i.e., finance, payroll, legal, etc.), work through complex challenges, identify risk and legal implications and achieve resolution and maintain compliance, and build trust by including others and by keeping cross-functional teams focused on the success of the enterprise. Manage vendor contract renewals and fee negotiations and ensure performance guarantees of the company’s carriers and vendors. Job Requirements: At least 10 years’ experience in benefits management, including experience in influencing critical stakeholders. Experience in leading transformational change, managing stakeholders, achieving buy-in among disparate audiences, and delivering results in a variety of settings. At least five years’ managerial experience. Experience working in a global organization. Experience with Workday is highly preferred. Proven ability to think strategically and innovatively around benefit offerings. Knowledge of legislation governing benefit plans (ERISA, COBRA, HIPAA, FMLA, and GDPR). Strong business and financial acumen to identify and implement cost-effective programs. Advanced problem-solving, process improvement, and change management skills, with the ability to think strategically, analytically, and creatively. Excellent communication skills. We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way. Let’s be bold, together. Explore #ForresterLife on: Instagram LinkedIn Glassdoor Forrester Research is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination, including sexual harassment. Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com. Data Protection The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities. By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area. At Forrester, we’re bold. We make big moves, transform businesses, and define the future. We’re the people who challenge, who innovate, who dare to discover. We’re a community of smart people and vibrant voices coming together to do what’s right by our clients and each other. Our success is driven by curiosity, courage, and customer obsession. Here you can be bold at work. Join us and build an extraordinary future. With you, we’re not just bold. We’re bold, together.
