What are the responsibilities and job description for the System Administrator - Technical Services - Information Technology position at Fort Bend County?
Overview
Located just southwest of the City of Houston, Fort Bend has a long history, which began when a small log fort was built on the banks of the Brazos River to help protect the settlers moving onto Stephen F. Austin's original Mexican land grants. Today, Fort Bend is one of the fastest growing counties in Texas and most diverse counties in the United States with a current population exceeding 800,000. Live Here/Work Here!
JOB SUMMARY:
Develops, Deploys, maintains, and administers complex server hardware, operating systems, and application software. Is a key resource in implementing and integrating new technologies such as VMware and Microsoft O365. Participates in planning of programs, policies or objectives for own work group and department.
Responsibilities
- Develops, configures, installs, and maintains servers with complex server hardware, network operating systems and application software to provide maximum utilization of current resources through effective and efficient direction in meeting user requirements for computerized solutions.
- Performs advance diagnostics and troubleshoots and resolves network hardware components, system software and hardware; resolves advanced, complex system access and connectivity problems through the advanced system utilities and protocol analysis.
Strong knowledge of Active Directory, DNS, DHCP, Group Policy, Virtual Networking, PKI, Microsoft Server 2016, 2019, and 2022, Superna, Intune, Service Now, and Dell Isilon storage appliance.
Skilled in supporting electronic messaging including Microsoft Exchange, Microsoft Teams, Cisco Webex, and associated applications.
- Develops and maintains current server operations and backup procedures.
- Troubleshoots and works with external vendors to resolve complex system issues.
Responsible for providing tier III support for workstations, applications, mobile devices, network infrastructure, server infrastructure and related technology.
- Acquires, tests, and applies system software/hardware updates, releases and patches.
- Recommends and implements system policies and standards and ensures adherence to approved security and disaster recovery procedures.
- Installs third-party software products and tests products thoroughly. Installs patches/upgrades to third-party products when necessary and in conjunction with associated vendor application support status.
Proficient with virtualization technologies VMware, including VXRail and VSphere. Strong understanding of enterprise storage architecture including connectivity & design, physical/virtual SAN, hyper-convergence, and backup & recovery methodologies.
- Assists in the evaluation of vendor products in hardware, software, and networking equipment and recommends purchases consistent with the organizations short and long-term goals.
- On-call 24/7 for IT issues.
- Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.
Qualifications
- Bachelor's Degree in Computer Science, Information Systems or Related Field. (High School/GED and four years of relevant professional experience in addition to 5 years required experience may be substituted for the Bachelor's Degree)
- 5 years of directly related experience.
- Thorough knowledge of network operating systems, systems integration, and multiple network protocols.
- Ability to design, install, manage, and monitor complex systems, operating system software and applications.
- Knowledge of system administration of multiple server environments.
- Excellent interpersonal skills and the ability to deal effectively with the public, other employees, and elected officials.
- Excellent verbal and written communication skills.
- MCSE, CCNA certifications preferred. Experience with VMware and Microsoft O365 required.
- Requires successful CJIS background check prior to hire date.
SALARY RANGE: Commensurate with experience and qualifications.
CLOSING DATE: December 13, 2023
To be considered for employment, all interested candidates must complete the required Fort Bend County online employment application located at www.fortbendcounty.jobs
All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.
Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification.
For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit www.fbctx.gov/comply
Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.