Technology Specialist

POSITION TITLE: Technology Specialist

FLSA: Non-Exempt

REPORTS TO: Director of Technology

TERMS OF EMPLOYMENT: A full contract for this position is 240 days, with benefits as specified in employee contract. Contract will be prorated based on actual start date.

LOCATION: Rogers Center

QUALIFICATIONS

• High school diploma.
• Strong knowledge of computers and related technologies.
• Strong knowledge of network infrastructure and components of local area networks.
• Minimum of 2 years experience in related job function or duties. CompTIA, Cisco, Microsoft, or VMware certifications are a plus.
• A Certification Required Prior To or Within 12 Months of Employment.
• Highly motivated with strong organizational skills.
• Must have the ability to lift at least 30-35lbs.
• Ability to endure prolonged standing, walking, sitting, kneeling, occasional reaching above the head or the shoulders, bending, squatting, and kneeling.

DISTRICT VALUES

• We will always put student needs first.
• We believe relationships matter.
• We expect accountability.
• We operate with transparency.
• We prioritize student and staff safety.

ESSENTIAL JOB FUNCTIONS

• Ensure the maintenance, monitoring performance, installation, configuration, and support of the entire district's technology hardware and software components.
• Image new computers, computers that have been repaired, or in response to troubleshooting hardware/software/operating system issues.
• Assist in Local Area Network troubleshooting, configuration, and installation.
• Assist in troubleshooting both wired and wireless network equipment.
• Maintain accurate inventory records for all technology related hardware and software.
• Maintain required vendor/manufacturer certifications including ongoing training in both hardware and software utilized by the district.
• Maintain accurate and timely records of repairs and responses through a work order ticket system.
• Strong knowledge of Windows, Linux, and other Server OS troubleshooting, configuration, and hardware.
• Strong knowledge of Google Workspace for Education support and configuration.
• Strong knowledge of Educational Technology including Interactive Flat Panels, Interactive Whiteboards, Lecture Capture, and Related Classroom AV Components.
• Working knowledge of Audio/Video technologies in Small to Large Venues including, but not limited to: Large Format Displays, Audio Mixers/DSPs, Microphones, Amplifiers, Video Switching, etc.
• Ability to tackle problems, identify solutions and follow through to completion.
• Ability to work with a wide diversity of individuals; work with a variety of data; and utilize specific, job-related equipment. Some problem solving may be required to identify issues and select action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is limited.
• Maintains prompt and regular attendance and demonstrates the ability to maintain positive professional working relationships with others .
• Maintain emotional control under stress.
• Research and implement preventative maintenance procedures for district technology devices.
• Work additional hours as directed.
• Other duties as assigned by administration.
• Maintain confidentiality.
• Present and communicate in a professional manner.
• Attend training as required.

OTHER JOB RESPONSIBILITIES

• Must have the ability to lift at least 20 pounds occasionally.
• Ability to endure prolonged standing, walking, sitting, occasional reaching above the head or the shoulders, bending, squatting, and kneeling.
• Maintains A Certification and a Professional Development Plan as directed.

These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

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