What are the responsibilities and job description for the Medical Assistant / Front Desk Receptionist position at Forum Health?
Forum Health is a nationwide network of medical providers specializing in functional medicine. We take pride in helping our patients reach their full wellness potential using precision functional and integrative treatments.
We are looking for a Part Time Medical Assistant/Front Desk Receptionist to support our Mequon location, with the ability to float between our Mequon and Brookfield locations.
Key Responsibilities:
- Responsible for office assistant duties including coordinating and scheduling patient appointments and follow ups, greeting patients, and answering and returning patient calls.
- Responsible for gathering a thorough medical history, including vitals and BMI prior to each visit, of the patient and entering or updating patient medical record information.
- Responsible for scheduling lab testing, ordering required lab work for patients, contacting the patient regarding lab reviews, and updating the patient medical record information.
- Required to train and obtain identified certifications for medical practice equipment and devices.
- Responsible for assisting in procedures and the set-up of medical equipment.
- Responsible for the management of medical faxes
- This role will cross train with the front desk position for additional support and coverage
- Refills medications as directed by the provider and coordinates prescriptions with the patient’s preferred pharmacy as needed.
- Additional tasks as needed.
Qualifications:
- High school diploma or GED required
- Excellent phone etiquette
- Excellent customer service skills
- Detail oriented and ability to multitask
- Integrative medicine experience a plus
- Comfortable with daily office and administrative duties
- Comfortable with EMR system
- Familiar with Outlook 365
- Must be authorized to work in the United States without the need for sponsorship now or in the future.
Schedule:
Mondays, Tuesdays, and Thursdays, with the ability to float between offices
Salary: $19.00 - $21.00 per hour
We are located at:
10602 N Port Washington Road, Suite 101
Mequon, WI 53092
and
1930 W Bluemound Road, Suite C
Waukesha, WI 53186
Salary : $19 - $21
