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District Manager

Fourteen Foods
East Ridge, TN Full Time
POSTED ON 5/25/2022 CLOSED ON 9/18/2022

What are the responsibilities and job description for the District Manager position at Fourteen Foods?

Position Summary: Oversee restaurant operations for all assigned restaurants including financial performance, product production, product quality, customer service standards, inventory, personnel, sales, and marketing for each restaurant. Ensure all restaurants are operated with operational guidelines established by Fourteen Foods and International Dairy Queen.

Essential Functions:
  • Oversee and manage areas of each restaurant and make final decisions on matters of importance.
  • Manage each restaurant to optimize manageable profit, control COGS, Labor and Sales.
  • Ensure that all PRIDE Systems and routes are incorporated into day-to-day operations at each
restaurant.
  • Ensure customer service in all areas, in each restaurant, meets company standards.
  • Respond to customer complaints, taking prompt and appropriate actions to resolve problems and
ensure customer satisfaction is maintained in each restaurant.
  • Organize and implement local restaurant marketing in each restaurant as well as regional and
national marketing promotions to increase restaurant sales.
  • Staff, train and develop restaurant general managers through orientation, ongoing feedback, the
establishment of performance expectations and by conducting performance reviews.
  • Expected to exercise good judgment in decision-making and report issues to Director of Operations.
  • Responsible for hiring and terminating all management staffing within all state/federal guidelines.
  • As needed, support the development of new stores.
  • Willing to travel 75% of work hours.

Accountability:
  • Accountable for financial goals set for each restaurant.
  • Ensure each restaurant is in accordance with established company standards, policies and
procedures.
  • Assist in the success of each restaurant by ensuring customer satisfaction through adhering to company standards for quality, value, service and cleanliness.
  • Maintain a positive working relationship with each restaurant and promote a cooperative and
pleasant working climate, which will be conducive to maximize employee morale, productivity and
efficiency.
  • Other duties as assigned.

Qualifications:
  • Minimum of 3-5 years of previous restaurant management experience preferred.
  • Bachelor’s Degree in Business Management or equivalent management experience preferred.
  • Must be able to manage and provide leadership to multiple locations, as assigned.
  • Must have a sense of urgency and the ability to motivate others to perform.
  • Must have excellent customer service and employee relations skills and be detail oriented with the
capability to oversee all aspects of the business and multiple areas simultaneously in a fast pace
environment.




Fourteen Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage applicants of all ages and experince, as we do not discriminate on the basis of an applicant's age.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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