What are the responsibilities and job description for the Customer Service Representative position at Frandsen Bank & Trust?
Frandsen Bank & Trust, Hector is seeking a professionally helpful and courageous full-time Customer Service Representative (CSR) who is curious to learn and embrace change while consistently and proactively working to ensure a pleasant experience for customers and coworkers.
Responsibilities would include, but not be limited to, accurately processing customer transactions—examining for proper endorsements, verifying identity, signatures, and balances. Successful applicants will promote, educate, and advise customers about other products and services in person and through incoming and outgoing phone calls. The CSR would also be assisting in community events and promotions, proactively protecting our customers, and helping to deter fraud.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Responsibilities would include, but not be limited to, accurately processing customer transactions—examining for proper endorsements, verifying identity, signatures, and balances. Successful applicants will promote, educate, and advise customers about other products and services in person and through incoming and outgoing phone calls. The CSR would also be assisting in community events and promotions, proactively protecting our customers, and helping to deter fraud.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)